Assistant Manager | Pet Resort - Lake Barrington - Tailchasers

Position Available: Assistant Manager

Tailchasers Barrington Pet Resort is in search of a dependable and adaptable Assistant Manager who can also step in as a kennel technician or receptionist when necessary.

As an Assistant Manager, you will play a vital role in ensuring the smooth functions of the facility, maintaining high standards of care for our furry guests, and delivering exceptional service to their owners. You will work closely with the existing management team to oversee daily duties, supervise staff members, and ensure that all tasks are completed efficiently and effectively.

We have the most fantastic staff in the industry, and we can't wait to welcome you to our team!

Key Attributes:

• Positive "Can Do!" attitude
• Excellent problem-solving skills
• Ability to efficiently complete tasks
• Flexibility to work 8 to 11-hour shifts, 4 to 5 days a week (schedule can be discussed during the interview process)

We Offer:

• Competitive compensation
• Paid time off
• Dental, vision, and medical benefits
• Education in animal behavior
• Free puppy kisses
• Pet first aid certification
• Comprehensive hands-on training
• Discounts on pet services and supplies
• Opportunities for promotions and performance bonuses

Responsibilities:

• Answering company phones
• Office management duties
• Supervising staff: including interviewing, training, and coaching
• Providing excellent customer service
• Processing payments
• Resolving client grievances
• Managing facility supplies
• Performing kennel duties such as maintaining lodge cleanliness, feeding, medication administration, and overseeing playgroups

Requirements:

• Must be a US citizen or legally authorized to work in the US
• Self-starter with the ability to work independently
• Demonstrated leadership skills in previous roles
• Strong multitasking abilities
• Proficient in computer functions
• Comfortable with extended periods of sitting, standing, stooping, and kneeling
• Successful completion of a background check
• Comfortable working with various animals, including cats, dogs, and some birds
• Able to commit to this position for at least 6 months from the date of hire
• Great communication skills with a friendly demeanor
• Ability to lift up to 50 pounds unassisted
• Availability to work weekends (at least 1 weekend day each week, ongoing)

Compensation:

• Negotiable based on experience

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