Assistant Manager / OM 727 - Brookshire Grocery Company

• Carries out management responsibilities including interviewing, hiring, training, and developing partners; planning, assigning, and directing work; appraising performance, rewarding, and disciplining partners; scheduling, addressing complaints, and resolving problems.
• Review historical data to predict future sales from ads and promotions. Manages inventory using item management processes to ensure satisfactory in-stock levels. Reviews profit and loss, sales, shrink, and labor data; provides a verbal or written summary to upper management regarding any related issues.
• Checks inventory on trucks, unloads products and ensures accuracy of inventory, product ordering, and associated paperwork.
• Opens/closes store as assigned, ensuring proper procedures are followed.
• Inspects products for quality control and food safety standards; adheres to all governmental product origin labeling.  
• Prepares, makes, and verifies accuracy of store deposits and change orders. Balances register tills and remain current on tender policies and procedures related to checks, credit, debit, coupons, EBT, WIC, AML, etc.
• Notifies Store Director of efficient process improvement opportunities.
• Verifies accurate pricing through communication with operations support and through the use of hand-held scanners.
• Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.
• Maintains a friendly and customer service-oriented attitude by greeting customers, answering questions, and responding to complaints. Assists customers with locating and selecting products.

• Intermediate knowledge of retail grocery store operations.
• Intermediate knowledge of cash register.
• Basic knowledge of WFM (Workforce Management).
• Basic knowledge of SAP for reporting purposes.
• Basic knowledge of anti-money laundering (AML) regulations.
• Basic knowledge of on-site fuel station procedures.
• Basic mathematical skills.
• Ability to lead and motivate others.
• Ability to effectively communicate (in written and verbal form) with customers and partners.
• Ability to multi-task and work in a fast-paced environment.
• Ability to maintain high levels of confidentiality regarding sensitive information.
• Ability to organize, prioritize, and manage time.
• Ability to perform basic Microsoft Office functions.
• Ability to count and calculate for the purpose of cash handling and sales transactions.
• Ability to safely work with sharp objects such as knives, box cutters, etc.
• Ability to operate manual or electric pallet jack.
• Ability to safely operate and maintain department equipment.
• Ability to use precision hand tools.
• Ability to learn new technology systems, methods, and processes.
• Ability to work flexible schedules including nights, weekends, and holidays.

• High school Diploma or GED required. 
• Minimum of 18 years of age is required.
• Two or more years of related experience; or an equivalent combination of experience and/or higher education required.
• TABC/LACT certification required.
• Food Handler certification is required.
• Fuel Operator C training is required.
• Manager Food Safety certification is required.
• Anti-Money Laundering (AML) certification required.
• Health Insurance Portability and Accountability Act (HIPAA) certification required.

• Continuously required to use close vision, distance vision, depth perception or the ability to focus.
• Continuously required to stand or walk.
• Frequently required to talk and hear.
• Frequently required to use hands for reaching, touching or handling.
• Frequently required to push, pull, maneuver or lift objects up to 40 lbs.
• Frequently required to bend, kneel or squat.
• Occasionally required to use fine finger movements (ex. sorting and typing).
• Occasionally required to push, pull, maneuver or lift objects up to 65 lbs.
• Occasionally required to climb, balance, stoop or crawl.

• Work is generally performed in a retail store.
• Occasionally exposed to extreme cold conditions (non-weather).
• Occasionally exposed to extreme heat conditions (non-weather).
• Occasionally exposed to wet, slippery or damp conditions.
• Occasionally exposed to outside temperatures and weather.
• Occasionally exposed to cleaning agents.
• Quiet to moderate noise level.

Brookshire Grocery Co. was founded on Sept. 1, 1928, when Wood T. Brookshire opened the Company’s first store in downtown Tyler, Texas. Throughout our 90-year history, BGC has remained deeply committed to serving our customers and communities.BGC is a family business based in Tyler, Texas, and currently operates more than 180 stores in three states – Texas, Louisiana, Arkansas, and Oklahoma – with three distribution centers and a corporate office. Customers who enter our stores can expect to find a great variety of quality fresh products and our friendly employee-partners who embody our core values and are happy to help.