Assistant Manager - McDonald's

The Assistant Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald’s critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job! The Assistant Manager works with his/her General Manager to set the restaurant’s goals and creates a plan to achieve the goals.

To meet restaurant goals, the Assistant Manager leads a team of Department Managers that has specific responsibilities in the restaurant. This means helping the Department Managers to set their own goals, following up on their progress, and providing coaching and direction to improve their Departments. By improving the Departments, the restaurant improves!

The Assistant Manager may also be responsible for hiring and developing Department and Shift Managers to make sure that the restaurant has the right team to lead into the future.

Ideal candidates should have previous Assistant Manager experience running high volume locations. A background in quick service restaurants is strongly desired, or experience in hospitality or retail. You must be 18 years or older to be a manager in our franchise restaurants.

This role is vital to the operations within the restaurant because you’ll:

• Take action first: Lead important internal functions including Employee Training, Food Safety, and Inventory Management
• Be results oriented: Effectively delegate tasks to team members and report back results
• Lead the experience: Directly support the General Manager to achieve restaurant performance and quality standards in three areas: Kitchen- supervise food quality, safety, cost, and new menu items People- hire, train, and schedule restaurant staff to meet sales and profit goals Service- deliver a memorable guest experience by ensuring all staff is trained and organizing key service areas within the restaurant to provide the best service
• Understand that teamwork is key: Partner with restaurant team to ensure safe and efficient operations of the restaurant

Qualifications:

• Clearly show commitment to 100% Total Customer Satisfaction at all times!
• Demonstrated the ability to work as a team member and develop teamwork with others.
• The ability to communicate with and lead crew and Shift Managers
• The ability to assist the General Manager  in many of their duties.
• The ability to motivate self and others.
• Ensure Food Safety.
• Inventory Management.
• Planned & Daily  Maintenance/Cleanliness.
• Monitor service and production procedures.
• Ensure Safety and Security.
• Shift Management Skills.
• Ability to meet targets.

To be a successful Assistant General Manager, you’ll need:

• HSD or GED preferred;
• Passion for helping and serving others (customers and fellow team members);
• 1+ years’ experience leading, motivating and/or developing others OR US Military Service;
• A commitment to excellence and safety in the workplace;
• Strong customer service and support focus;
• The ability to communicate effectively and anticipate customer needs; and
• To provide solutions and make decisions in a fast-paced environment

So, what’s your job combo?

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.

From adding more balanced options to our Happy Meal®, to serving up fresh beef Quarter Pounder® burgers that are cooked when you order, we’re always finding ways to show our commitment to our customers and our food.

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