Assistant Manager - Hotel Operations - United Airlines

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

Get ready for a career at the leading edge of the airline industry! Our Flight Operations team works hard to connect people and unite the world safely, reliably and efficiently every single day. From industry leadership and pioneering technologies to next-level training — our Flight Ops team hires, trains, qualifies and supports the best pilots in the industry. The moments we share in the air and on the ground with our customers and our colleagues make United a special place to work and a great way to fly, together.

Key Responsibilities:

• Direct planning and day-to-day activity of flight training hotel scheduling and shuttle service
• Managing all aspects of the hotel and transportation scheduling function to support flight training in the most cost effective manner
• Responsible for forecasting Flight Training hotel and transportation needs, to include negotiating terms for future volume commitments and pricing
• Monitors performance against forecast and initiates action to control adverse trends
• Functions as a liaison with Flight Training Scheduling Operations, hotel properties and shuttle vendor; fostering open communication and modeling teamwork through cross-functional working relationships
• Maintains productive relationships with hotels, shuttle vendor, training instructors and pilot union representatives
• Leads a team of hotel training schedulers, develops employees and encourages positive hotel and employee engagement
• Works with technology on system development to support hotel scheduling

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

What’s needed to succeed (Minimum Qualifications):

• High School Diploma
• Behavioral Competencies to include adaptability, building strategic working relationships, and contribution to team success
• Customer Focus
• Two-five years of operational management
• Strong Computer skills, Solid customer service and strong verbal communication skills
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• College degree
• Crew scheduling or Training Scheduling experience
• Strong Microsoft Office Experience

This posting will close on 5/2/2024.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

The salary for this position is $73,425 to $107,690, dependent on job-related, non-discriminatory factors such as experience, education and skills. This range is based on a full-time schedule.

Bonus eligible: yes

At United, we offer a competitive compensation package, with benefits including: medical, dental, vision, life, accident and disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) plan with employee and company contribution opportunities, and flight privileges.

Salary and benefits information is being included in this job posting in accordance with Colorado state law.