Assistant Manager - Hollister, Mall St. Matthews - Abercrombie & Fitch Co.

Company Description

Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D’Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life.

The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 730 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites www.abercrombie.com, www.abercrombiekids.com, www.hollisterco.com, www.gillyhicks.com, and www.socialtourist.com.

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You’ll Do

Customer Experience

Drives Sales

OMNI Channel Fulfillment

Store Presentation and Sales Floor Supervision

Store & Stockroom Operations

Staffing, Scheduling, and Payroll Management

Training and Development

Communication

Asset Protection

What it Takes

Bachelor’s degree OR one year of supervisory experience in a customer-facing role

Strong problem-solving skills

Inclusion & Diversity Awareness

Ability to show up in a fast-paced and challenging environment

Team building skills

Self-starter

Strong interpersonal and communication skills

Drive to achieve results

Adaptability / Flexibility

Multi-Tasking

Fashion Interest & Knowledge

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year, allowing you to give back to your community

Merchandise Discount

Medical, Dental and Vision Insurance Available

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

401(K) Savings Plan with Company Match

Training and Development

Opportunities for Career Advancement, we believe in promoting from within

A Global Team of People Who'll Celebrate you for Being YOU

SEE WHAT IT’S LIKE TO #WORKATANF - FOLLOW US ON INSTAGRAM @LIFEATANF

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer