Assistant Manager - Happy Daz Bellefountaine Ave. - Happy Daz

Assistant Manager

Responsibilities will include but, may not be limited to:

• Supporting and assisting the General Manager, on an as-needed basis with scheduling, inventory, ordering, cost control, crew management, interviewing and hiring, and orientation
• Sharing in the responsibility of daily operations, with an emphasis on customer service, drive time, direct labor, and cost of goods
• Facilitating crew member training and cross-training, following up regularly with trainers and trainees to promote consistency and employee retention
• Prioritizing safety, sanitation, and cleanliness throughout the restaurant
• Ensuring compliance with all food and beverage regulations
• Supporting as needed in all positions throughout the restaurant
• Developing relationships with dine-in, and drive-thru guests
• Holding crew accountable for, attendance, uniforms, prep, portioning, product rotation, date labelling, and cleaning and sanitation
• Upholding the company's Progressive Discipline Policy, supporting supervisors' first-level disciplinary action, as well as issuing second level-and-above discipline as needed
• Handling guest complaints using GRACE to provide a quality customer experience
• Attending and actively participating in management meetings
• Leading the team through example by upholding company policies, service standards, and health department regulations
• Offering constructive feedback and positive reinforcement to hourly crew members throughout each shift and through the use of employee evaluations
• Promoting successful store communication through regular use of email, shift recaps, Hot Schedules, written notices, etc.

Requirements:

• Must be 18 years old, with 1-2 years supervisory or management experience
• Must have open availability and be open to a changing schedule
• Knowledge of, or certificate in, safe food handling procedures
• Experience leading a diverse team of people
• Experience with training and mentoring team members
• Record of exceptional attendance, reliability, and scheduling flexibility
• Upbeat, positive, and team-oriented demeanor
• Attention to detail and desire to lead others by example
• Ability to communicate effectively with hourly team members and other managers

Work Environment:

• The position is full time, salary
• The position will report to the General Manager

What We Offer:  

• Competitive wages and opportunities for advancement 
• Affordable Health, Vision, Dental, and Short-term disability insurance to full-time employees 
• 401-K retirement savings plan with up to 4% company match 
• A comprehensive paid time off package 
• Paid holidays
• Flexible scheduling 
• Weekly pay 
• Great hours with no late nights 
• Fun, family-friendly work environment