Assistant Manager - Grads Photography
Glendale, AZ 85308
About the Job
We’re looking for a dynamic and motivated individual to join our team as an Assistant Portrait Studio Manager! In this role, you’ll work closely with the Studio Manager, supporting the daily operations of our studio, helping guide families through their senior portrait experience, and ensuring a smooth process from start to finish. If you're a people-oriented leader with excellent organizational skills, this could be the perfect opportunity for you to grow your career with a leading studio in Arizona!
About Us
We provide high-quality senior portraits for over 15,000 high school seniors each year. As one of the largest studios in Arizona, we offer a variety of session experiences and are committed to delivering excellent customer service and memorable portrait experiences.
We provide high-quality senior portraits for over 15,000 high school seniors each year. As one of the largest studios in Arizona, we offer a variety of session experiences and are committed to delivering excellent customer service and memorable portrait experiences.
Primary Responsibilities:
- Assist the Studio Manager in overseeing day-to-day operations.
- Guide families through the senior portrait process, ensuring a seamless experience from appointment booking to final product delivery.
- Respond to customer inquiries via phone and email, manage appointment scheduling, confirm bookings, and support portrait selection and sales.
- Manage customer concerns and resolve issues promptly and professionally.
- Answer multiple phone lines when necessary.
- Ensure smooth operations and assist in various administrative tasks.
Required Qualifications:
- Prior management experience.
- Strong proficiency in Adobe Acrobat and Microsoft Office (Word, Excel, Gmail, etc.).
- Excellent customer service and problem-solving skills.
- Ability to multitask effectively in a fast-paced environment.
- Well-organized and detail-oriented with strong time management skills.
- Clear verbal and written communication skills.
- High school diploma or equivalent.
- Reliable transportation.
- Flexibility to work Monday-Saturday, including evenings, as needed (with varying hours during peak months of June-December Monday-Friday 10a-9p and Saturdays 8am-7pm.)
Preferred Qualifications:
- 1+ years of experience in sales, design, digital marketing, or customer service.
- Bilingual (Spanish) is a plus.
Why Join Us?
- A fun, fast-paced work environment.
- Opportunities for career growth.
About Grads Photography:
Grads Photography began in 2000. Utilizing digital photography and an in-house lab, we have expanded into the elementary and high school picture market with tremendous growth due to superior service and quality products. We currently service over 140 schools with Portraits and yearbooks.
Source : Grads Photography