Assistant Manager - Nacho Business

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QDOBA Assistant Manager Job Description

Working at QDOBA is about more than just amazing food. At QDOBA, we take pride in serving our community based on a winning recipe of Hospitality, Positivity, and Performance. As a team, we create experiences by bringing a contagious energy level and enthusiasm for preparing delicious food.

POSITION SUMMARY: The Assistant Manager is responsible for managing restaurant operations, in partnership with or in the General Manager's absence. As an Assistant Manager, you'll support the company by maintaining an excellent working environment through leadership, direction, training & development. The focus is always on a guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements:

Job Functions Include:

• Managing daily activities to achieve excellence in restaurant operational performance
• Monitoring staffing levels; recruiting, interviewing, and providing hiring recommendations
• Training, developing, coaching, and evaluating employee performance; ensuring systems for training employees are fully implemented and followed
• Assigning activities and tasks to other members of the team
• Identifying and developing internal candidates for management and Team Leader positions
• Treating employees with respect and dignity
• Regularly recognizing and rewarding employees for their work
• Complying with all state and federal labor laws and regulations
• Holding restaurant team accountable for consistently delivering excellent guest service and food quality in adherence to brand systems, procedures, and food safety requirements to provide an exceptional guest experience
• Reviewing practices and modifying as needed to improve the guest experience continuously
• Interacting with guests and the community; responding to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recovery
• Maintaining brand image by ensuring restaurant cleanliness, maintenance, and excellent service
• Partnering with the restaurant manager in using management information tools to analyze restaurant operational and financial performance
• Identifying trends and implementing action plans for improvement
• Focusing efforts on developing long term sales growth initiatives designed to drive profitable sales growth
• Considering cost/benefit impact of financial decisions and works to protect the brand
• Monitoring costs and adherence to budget and restaurant goals

At Qdoba, we bring flavor to peoples' lives. This means we highly value the diversity and flavor our employees bring to the table.

REASONABLE ACCOMMODATION: QDOBA will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and perform the job's essential functions. This position description should be applied accordingly.

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