Assistant Manager - Chick-fil-A - Golden Nugget

Chick-Fil-A Assistant Manager

It is the responsibility of the Chick Fil A Assistant Manager to manage operation in an efficient and professional manner to ensure quality service to guests. Monitor operation profitability while ensuring all employees maintain the highest of guest service standards. Interact with other Food and Beverage Managers and other Department Heads to help outlet operations proceed smoothly.

• Meets restaurant financial objectives by monitoring and making necessary adjustments to meet monthly and annual forecasts set by the General Manager.
• Controls inventory and Cost of Goods by analyzing variances and initiating corrective actions.
• Controls purchasing while maintaining brand recognition.
• Keeps all operational expenses within budget
• Control labor expenses based on business levels.
• Oversees training, rules and regulations, provide guidance to employees and make recommendations regarding discipline when necessary.
• Strong leadership skills and the ability to motivate, coach and mentor employees with professional maturity.
• Strong organizational, interpersonal and problem-solving skills
• Responsible for staffing schedules, requests for time off, and attendance tracking for all Chick-Fil-a employees while adhering to the policies of the Golden Nugget.
• Provide Human Resources with the necessary information to keep personnel files current.
• Check guest satisfaction throughout Chick Fil A and resolve customer complaints.
• Ensure a neat, clean and safe working environment in accordance with established health and safety standards.
• Ensure employees have valid work cards while they are working and meet both state and departmental requirements concerning sanitation and personal hygiene.
• Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

• Guest Service Team Member
• Kitchen Team Member
• Lead Guest Service Team Member

• Ability to manage employees, training and coaching skills with evidence of developing exceptionally motivated teams
• Excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills
• Excellent interpersonal and communication skills (verbal and written), fluent English and articulate
• Ability to work efficiently, independently and cohesively, consistently producing quality results
• Computer literate in Microsoft Windows applications required;
• Aloha POS system experience preferred.
• Valid Nevada Health Card.
• Minimum age requirement is 21.

What we offer you: 

• Multiple benefit plans to suit your needs 

• Paid Time Off 

• 401K 

• Opportunities for advancement 

• Positive and respectful work environment where diversity is valued 

• Generous employee discounts on dining, retail, amusements, and hotels 

• Community volunteer opportunities 

Disclaimer:  The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job.  For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.