Assistant Maintenance Supervisor at Vintage Raleigh West Apartments - Bluecrest Residential

WHO WE ARE

Since 2004, Bluecrest Residential has owned and managed over 10,000 units throughout the US, with $2 billion in assets under management. We’ve taken technology and transparency to an elevated level. We have no patience for bureaucratic red tape; our teams are empowered to solve problems and make decisions that are in the best interest of their asset.

We are seeking a Assistant Maintenance Supervisor who knows how to make an impact! The Assistant Maintenance Supervisor will be a fully skilled technician who can complete all service requests, including HVAC.

The Vintage Raleigh West is a Class A luxury community, boasts 365 units and is strategically located just a stone's throw away from both the bustling city and tranquil serenity. Our community provides top-tier amenities and the added convenience of onsite office suites.

As a Assistant Maintenance Supervisor, your mission will be to achieve Bluecrest's standard for completing all service requests, including HVAC. Our Assistant Maintenance Supervisor be the Supervisor's right-hand will focus on resident satisfaction and will be included in the on call rotation answering emergency service requests. To achieve this mission, you will:

• Troubleshoot and make the necessary repairs to maintain the apartments which includes plumbing, electrical, appliances and general maintenance repairs.
• Communicate with the Maintenance Supervisor daily and accurately record the status of service requests and make ready units, etc.
• Achieve Bluecrest's standard for completing make ready turns within 7 days.
• Ensure the inventory of adequate parts and supplies are in stock and organized; Use supplies cost efficiently without jeopardizing quality.
• Demonstrate urgency, professionalism, and thoroughness with every service requests and make ready.
• Bring knowledge in all areas of maintenance while continually learning and growing your skill set.
• Take accountability for the community's appearance and overall satisfaction of the residents.
• Inspect and repair all areas of the community; Health and safety procedures are adhered to and preventative maintenance is being implemented.
• Work as a team with the office staff to ensure overall resident satisfaction.
• Learn how to accurately complete records in Yardi and commit to using Sparkle for as an inspection tool.
• Embrace Bluescrest's culture of empowerment and transparency by engaging in healthy debate with leadership (No Fear of Conflict) and sharing what is not working well (4WHAT) on a weekly basis.

WHO YOU ARE

• You are a problem solver.
• You have general maintenance knowledge and are eager to learn more.
• You are driven and willing to learn from the Maintenance Supervisor.
• You have an off the chart sense of urgency.
• You are organized and have a plan for everyday.
• You embrace change and the opportunity it brings.
• You run on transparency and healthy debate (No Fear of Conflict); using your voice and follow through to make a difference.
• You are passionate about customer service; you put yourself in the resident's shoes and act quickly and efficiently.
• You see technology as a tool to help you do your job better.
• You consider your residents an extended family and look forward to fulfilling work orders timely.
• You know that teamwork is key in sustaining a winning property.

Requirements

WHAT YOU BRING TO BLUECREST

• You have experience as a Maintenance Technician.
• You have worked at an apartment community.
• You have an EPA Type II or Universal certification.
• You have a CPO certification; preferred, not required.
• You have reliable transportation to perform all job duties.

Benefits

Paid Time Off- 120 hours PTO accrual stating upon hire.

Holiday Pay- 10 full paid holiday.

Paid Volunteer Hours-8 hours of paid volunteer time you can use throughout the year.

Housing Discounts- 25% off rent available for all employees off any unit.

Comprehensive Insurance Benefits- Medical PPO, HDHP, FSA, HSA with employer match

Dental, Vision, STD, & LTD.

Retirement Plan- 401K with a 25% company match up to 6%.

Travel & Personal Discounts- Company rate National/Enterprise rental cars for leisure travel, plus additional discounts with Verizon (18% discount) and Expedia (10% discount).

Certification Reimbursement- Full reimbursement for approved industry related certifications, including CAM, CPO, EPA, and more

Performance Bonuses- Leasing, renewal, CNOI performance-based bonuses & more.

Tech Forward & Transparent Culture- Innovative internal software to make your job easier!

Property Empowerment- Operate your property without the regional bureaucratic constraints of a traditional property management company.

Cultural Appeal- We run on transparency and healthy debate (No Fear of Conflict); you are encouraged to appeal and share what is not working well. Your voice truly matters!

EOE