Assistant Home Supervisor - Heritage Schools, Inc.

The Heritage Community, a residential treatment center, is dedicated to supporting adolescents facing mental and emotional challenges. Your pivotal role involves providing supervised support and mentoring for students' therapeutic progression, emphasizing engagement, attuned care giving, and instilling resilience and confidence. Maintain quality relationships with students, parents, clinical staff, and educational professionals. Actively contribute to staff and training meetings. Your commitment shapes a supportive environment, embodying values of engagement, compassion, and dedication to excellence.JOB DUTIES AND RESPONSIBILITIES:

Relationship Building and Professional Conduct:

• Foster positive and trusting relationships with students through close, professional, and emotionally supportive interactions.
• Serve as a mentor and guide in the therapeutic progression of each student, adapting support to individual needs.
• Maintain a professional care giving demeanor while cultivating relationships with students, parents, coworkers, and stakeholders.

Clinical Treatment Implementation:

• Implement clinical treatment plans outlined by the Treatment Team, ensuring alignment with each student's unique needs and goals.
• Collaborate with interdisciplinary teams to integrate clinical strategies into daily interactions and activities.
• Regularly assess and adjust treatment plans based on each student's evolving needs and progress, ensuring a dynamic and responsive approach.

Paperwork - Shift Reports, Incident Reports, and Communication:

• Participate in generating content for blogs.
• Consistently and timely complete shift reports, meeting quality requirements.
• Complete incident reports promptly and meet quality standards.
• Read and respond to emails during each shift.
• Upload pictures on the Parent Portal, maintaining a visual record of students' activities and progress.
• Update the Privilege Tracker Sheet, ensuring accurate and up-to-date records.
• Ensure bigger activities have special activity requests documented and processed.

Environmental Management and Program Fidelity:

• Ensure a healthy, comfortable, and safe environment supporting students' emotional and physical well-being as outlined in the program.
• Foster a care giving atmosphere that encourages trust, cooperation, and a sense of community among residents.
• Uphold cleanliness and upkeep standards following the Three Areas of Wellness.
• Maintain program fidelity by adhering to established guidelines and procedures, ensuring the consistent implementation of program elements to achieve desired outcomes.
• Implement and oversee initiatives to enhance the overall living environment, considering aesthetics, safety, and communal spaces.

Recreational and Therapeutic Activities:

• Actively engage in all activities with students, providing encouragement and support for skill development.
• Facilitate and participate in recreational and therapeutic activities, including sports, bike riding, rock climbing, hiking, swimming, and other team-building exercises.
• Develop and organize a calendar of engaging activities, ensuring various options that cater to the diverse interests and needs of the student population.
• Develop and maintain a comprehensive activity calendar, incorporating home-scheduled activities, group therapy, off-campus events, and school-free days.
• Ensure the plan is followed, providing a structured and engaging environment for the students.
• Actively participate in all programming activities, fostering a sense of community and inclusion.

Mediation and Intervention Techniques:

• Utilize a variety of mediation and intervention techniques to deescalate and redirect students during moments of heightened stress or emotional distress.
• Maintain a student-centered focus by setting aside personal emotions to offer dedicated support.
• Receive ongoing training to stay current on trauma-informed care and intervention best practices.
• Ensure compliance with all regulatory training and documentation requirements.

Transportation Coordination:

• Safely transport students to and from off-campus appointments and activities using company vehicles.
• Adhere to all safety protocols and regulations during transportation to ensure the well-being of students.
• Ensure cleanliness and promptly report any issues to maintenance for company vehicles.
• Oversee the logistics of transportation coordination, ensuring efficient scheduling, vehicle maintenance, and compliance with regulatory requirements.

Home Administrative and Leadership Responsibilities:

• Uphold home cleanliness standards through daily spot checks and meticulous organization of the safety closet.
• Conduct thorough weekly run-throughs to address and prioritize maintenance requests promptly.
• Ensure the cleanliness and hygiene of sheets and bedding to create a comfortable and welcoming space for students.
• Actively participate in Treatment Team meetings, engaging in preparation work, student communication, feedback, and additional assignments (TPR).
• Communicate effectively with the Treatment Team, ensuring seamless conveyance of treatment plans to the home team.
• Perform Lead-Down responsibilities, ensuring a seamless flow of information from the treatment team to the home team.
• Provide regular and informative Student Updates to keep all stakeholders informed and involved.

• Facilitate essential parent communication, including Social Calls, with a commitment to prompt responsiveness.
• Contribute to the Parent Portal's vibrancy by creating engaging and informative content.
• Foster smooth interdepartmental communication, collaborating with Housekeeping, Maintenance, and Nutrition, Nursing, HR ect
• Attend programmatic interdisciplinary meetings as requested.
• Lead and actively participate in various home leadership activities, including enrollments, discharges, tours, and meticulous activity planning.
• Conduct effective team meetings, one-on-one sessions, and quarterly home meetings to promote cohesion and continuous improvement.
• Demonstrate commitment by attending all required training and meetings, contributing to the ongoing development of your team.
• Participate in Academy Off sites and campus wide activities, contributing to the overall mission and community engagement.

Operational Oversight:

• Monitor overtime and work with leadership to address staffing needs and concerns.
• Coordinate and attend Programmatic Activities, * Group therapy, activities, ect
• Assist in arranging campus wide activities, contributing to a vibrant and inclusive environment.
• Attend Shift Change and post-shift meetings to ensure seamless communication and coordination among team members.
• Collaborate with the Residential Leadership to find coverage for sick or emergency calls, ensuring continuity of care.
• Respond promptly to parent emails, ensuring effective communication and addressing any concerns or inquiries.

Peer Evaluations and Performance Management:

• Conduct regular peer evaluations to assess team performance and provide constructive feedback.
• Proactively lead the team in setting quarterly goals and initiatives aimed at fostering innovation and achieving excellence in service delivery.
• Collaborate with team members to identify areas for improvement, implement creative solutions, and introduce innovative practices to enhance overall performance.
• Demonstrate effective communication skills by presenting and reporting on the success of implemented initiatives and achieved goals.
• Utilize comprehensive data analysis and engaging visuals to highlight the impact of innovations, fostering a culture of continuous improvement and excellence within the team.
• Conduct bi-monthly one-on-one sessions with team members to address concerns, provide support, and discuss professional development opportunities.

Incident Management:

• Oversee and ensure the timely completion of incident reports and restitution forms.
• Respond to major home incidents on a PRN basis, coordinating with the Treatment Team and relevant stakeholders.

Personnel Management:

• Assist with hiring and onboarding processes, contributing to the growth and development of the team.
• Handle disciplinary actions when necessary, ensuring a fair and consistent approach.

All Other Duties as Assigned:

• Undertake additional responsibilities as assigned by supervisors or management to contribute to the overall success of the team and organization.
• Demonstrate flexibility and adaptability in handling new tasks, projects, or initiatives as they arise.
• Embrace a "next man up" mentality, ensuring seamless coverage and support within the team.

Requirements

Leadership and Management:

• Demonstrated leadership skills with the ability to lead and collaborate with inter-departmental teams
• Basic understanding of personnel management, including hiring processes and disciplinary actions.

Communication Skills:

• Effective verbal and written communication skills for staff, parents, and stakeholder interactions.

Clinical Knowledge:

• Basic understanding of clinical treatment plans and strategies for implementing them in alignment with individual student needs.

Organizational and Coordination Skills:

• Ability organizational skills to coordinate activities, monitor staffing needs, and oversee campus events.

ProblemSolving and Decision-Making:

• Ability to address basic staffing concerns, respond to incidents, and make sound decisions in routine situations.

Documentation and Reporting:

• Excell in maintaining accurate records, including incident reports and documentation on the Parent Portal. Shift Reports, incident reports

Personnel Management:

• understanding of hiring and onboarding processes, with the ability to contribute to team growth and development.

Stakeholder Communication:

• Strong interpersonal skills for communicating with parents, addressing concerns, and providing updates. Also Leading up and down

Administrative Efficiency:

• Mastery in handling administrative tasks and ensuring organized documentation.

Flexibility and Adaptability:

• Ability to adapt to changing duties and responsibilities as needed in a dynamic environment.