Assistant General Manager - Gecko Hospitality
Wisconsin Dells, WI 53965
About the Job
Job Description: Hotel Assistant General Manager
Position Overview: We are seeking a dynamic and experienced Hotel Assistant General Manager to join our prestigious hospitality team. This pivotal role involves overseeing daily operations, managing staff, ensuring guest satisfaction, and assisting the General Manager in strategic planning. The ideal candidate will possess strong leadership skills, extensive industry experience, and a passion for maintaining high standards of service and operational efficiency.
Salary: $140K - $160K + 20% Bonus and $10K in Relocation
Key Responsibilities:
- Daily Operations Management: Oversee the smooth running of hotel operations, coordinating with various departments to ensure seamless service delivery.
- Staff Management: Lead, mentor, and manage a diverse team of hospitality professionals, fostering a collaborative and motivated work environment.
- Guest Satisfaction: Ensure exceptional guest experiences by addressing concerns promptly and enhancing overall service quality.
- Strategic Planning: Assist the General Manager in developing and implementing strategic initiatives to drive business growth and improve operational efficiency.
- Financial Oversight: Monitor financial performance, control costs, and optimize revenue streams to meet financial targets.
- Problem-Solving: Proactively identify and resolve operational issues, ensuring minimal disruption to guest services.
- Quality Control: Maintain high standards of cleanliness, safety, and service in accordance with hotel policies and industry regulations.
- Vendor Management: Liaise with vendors and suppliers to ensure timely delivery of quality products and services.
- Compliance: Ensure compliance with all local, state, and federal regulations related to hotel operations.
Qualifications:
- Educational Background: Bachelor's degree in Hospitality Management or a related field.
- Industry Experience: Minimum of 5 years of experience in hotel operations, with at least 2 years in a managerial role.
- Leadership Skills: Proven ability to lead and inspire a team, with excellent interpersonal and communication abilities.
- Problem-Solving Abilities: Strong analytical and critical thinking skills to address challenges and implement effective solutions.
- Financial Acumen: Solid understanding of financial management, including budgeting, forecasting, and financial reporting.
- Fast-Paced Environment: Ability to thrive in a fast-paced, dynamic work environment while maintaining attention to detail.
- Service Excellence: Dedication to providing outstanding guest service and enhancing the overall guest experience.
Why Join Us: As a leading player in the hospitality industry, we offer a vibrant work environment, competitive compensation, and opportunities for career growth. Our commitment to excellence and innovation ensures you will be part of a team that values expertise, dedication, and passion for service.