Job Title: Assistant General Manager
Job Level: Mid-Level
Job Type: Full-Time, Exempt
Job Location: Cotopaxi Distribution Center - West Valley City, UT
Job Compensation: $85-95k

About Cotopaxi:

Cotopaxi is a B Corporation that makes adventure travel gear to empower people to see the world and make it better. Our Gear for Good^Ⓡ promise is to make our products as ethically, sustainably, and durably as possible, while having a positive social, environmental, and economic impact. We dedicate 1% of revenue to the Cotopaxi Foundation, which supports nonprofit partners with proven track records of alleviating poverty. Through our Foundation to date, we have helped more than 4.25 million individuals experiencing extreme poverty. For more information, visit www.cotopaxi.com.

Cotopaxi is a company that values people, innovation, and adventure and our work environment reflects just that. Whether you are working from one of our retail stores, our headquarters, your couch at home, or even your van in the woods, you’ll feel the camaraderie of our amazing team of visionaries, builders and go-getters. We are a team of adventurous, mission-driven people looking to prove that business CAN be a force for good.

Job Overview:

At Cotopaxi, people are always at the heart of what we do, and as the Assistant General Manager of our Distribution Center, they/she/he will play a pivotal role in ensuring the smooth operation of our DC, supporting not only direct-to-consumer orders but also serving our brick-and-mortar stores, wholesale partners, and more. This is an opportunity to lead passionate people, drive operational excellence, and help cultivate a fun, inclusive environment that empowers our DC team to succeed.

In partnership with the Director of Distribution, you will oversee day-to-day operations, guiding your team to meet production goals and improve efficiency across the board. With a strong focus on B2B sales support, you’ll be instrumental in ensuring seamless operations, leveraging data and analytics to drive smarter, more strategic decisions, and optimizing workflows for continuous improvement.

This role is ideal for a dynamic, people-centered leader with 5-7 years of experience in managing a fast-paced, multi-faceted distribution center. You’ll thrive in an environment where data-driven insights and strategic thinking drive the success of the operation, while also fostering a positive, collaborative culture within the DC.

We believe in the power of curiosity, candor, and collaboration. Our culture is built on trust and mutual support, where work-life balance and personal development are a priority. If you’re ready to lead a tight-knit team, solve operational challenges, and celebrate wins and share laughter, Cotopaxi's DC is where to do it!

What You’ll Do (Job Responsibilities):

• Building Management: Partner with the Director of Distribution to effectively lead and manage all aspects of our DC, ensuring efficient inbound and outbound operations, order accuracy, and timely fulfillment.
• Operational Oversight: With the Director of Distribution, develop and implement strategic plans for the DC and prepare detailed reports and analyses to support informed decision-making by senior leadership.
• Performance Optimization: Monitor and interpret operational metrics to identify trends, inform decisions, and improve performance. Collaborate with sales and planning teams to align the DC with sales objectives.
• Customer Focus: Maintain a high standard for order accuracy, timeliness, and quality. Work closely with the technology, sales, and customer service teams to ensure seamless order processing, fulfillment, and communication with key stakeholders. Address operational challenges impacting the customer experience.
• Inventory Management: Oversee daily inventory operations and reporting to optimize stock levels and reduce shrinkage ensuring accuracy, including reconciliation of inventory discrepancies and adjustments.
• Production Control: Lead our ProdCon team, ensuring effective workflow planning, production scheduling, and execution as well as timely and accurate tracking of order flows based on SLA deadlines.
• Returns Management & Optimization: Oversee timely and efficient processing of customer returns, ensuring minimal disruption to operations while maintaining high customer satisfaction and cost control.
• Administration: Oversee payroll processing and time management for accuracy and compliance. Partner with People Operations to ensure company policies and procedures are followed.
• Team Leadership & Development: Support building and developing a diverse team of operations professionals. Establish KPIs and provide regular performance feedback to ensure accountability and professional development. Drive continuous improvement initiatives and foster a culture of innovation.
• Safety & Engagement: Accountable for creating a safe workplace by establishing and implementing safety protocols and standards. Foster a positive, respectful, and inclusive workplace culture for all employees to collaborate and recognize performance to increase employee engagement.

Experiences to Highlight (What You Need to Succeed):

Your Experiences:

• You bring 5-7 years of experience overseeing a multi-faceted distribution center with a heavy emphasis on B2B sales support.
• You bring 5-7 years of experience leading a team of 30 direct reports.
• Understanding of international and domestic transportation logistics.
• Expertise in identifying operational inefficiencies and implementing process improvements to enhance performance.
• Strong analytical skills and ability to leverage data to inform decision-making and drive operational improvements.
• Proficient in Microsoft Excel and have previous experience with a Warehouse Management System (WMS) and Enterprise Resource Planning (ERP) system. Jasci and NetSuite experience preferred.
• Our DC channel is growing and evolving, so you’ll be evolving with it, which is why we like to see candidates who show a strong capacity for collaboration, creative-thinking, and adaptability.
• Prior forklift experience is preferred.

Who You Are:

• Innovative and solutions-oriented, with a proactive approach to challenges.
• Empathetic and thrives in collaborative environments.
• Relationship builder - can work cross-functionally effectively with internal and external partners.
• Strong leadership skills with a demonstrated ability to build, mentor, and retain high-performing teams.
• Humanitarian at heart - we support your personal passions in and out of the workplace, always encouraging community engagement and volunteer efforts!
• Bilingual (Spanish) is a plus, but not required.

Job Benefits (The Perks):

We deeply care about our employees and are proud of our commitment and investment in our team. We prioritize wages and benefits and always keep the employee experience in mind as we work to create a quality work-life balance for everyone.

The salary range for this position is $85,000-95,000/year and will be based on the experience that you bring to the table. 

Here is a snapshot of the benefits we provide:

• Medical, Dental, and Vision benefits with HSA, FSA, and DCSA options.
• Voluntary Short- and Long-Term Disability Insurance.
• Voluntary Accident and Critical Illness Insurance.
• Company-paid Basic Life Insurance with the option to purchase additional coverage.
• Company-paid Employee Assistance Program(s).
• Company-paid Mental Health Benefits.
• Company-paid Volunteer Time Off.
• 401(k) plan with employer match.
• Unlimited responsible PTO.
• 60% off Cotopaxi products.
• Additional outdoor/adventure/lifestyle brand discounts.
• Regular virtual/in-person celebrations.
• A fun, mission and people-first company culture!

As a mission-driven brand, Cotopaxi is not only hyper aware of but also deeply invested in putting people first and paving the way as a humanitarian brand. We welcome, embrace and celebrate all people regardless of gender, age, race, disability, nationality, ethnicity, faith, or sexual orientation. We believe in Doing Good, and how we’re involved with that has no limits.

No matter what experience you have within the outdoor industry we encourage you to apply. At Cotopaxi we believe that experience comes from a variety of places. We look for individuals who thrive on challenges, are passionate about doing good, and believe that collaboration and radical candor are necessary for success. Show us how your experiences have shaped you and how you can contribute to Cotopaxi in our mission to Do Good. We can’t wait for you to share with us your personal story!

Cotopaxi participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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