Assistant General Manager - Unassigned - Drury Hotels
Pittsburgh, PA
About the Job
Property Location:
745 Grant Street - Pittsburgh, Pennsylvania 15219YOU BELONG AT DRURY HOTELS
Be valued for what you do and who you are ... and well compensated for all you accomplish.
Drury Hotels is family owned and operated. What started as a small family business in 1973 remains 100% family-owned and operated today. Of course, our family has grown since then, with 5,800 members and 150-and-growing hotels in 26 states. But our dedication to treating guests and team members like family has never wavered.
So Much More®
Award-winning -Ranked among Forbes' Best Midsize Employers (2024)
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
WHAT YOU CAN EXPECT FROM US
Incentives - This position is eligible for a semi-annual bonus based on hotel and company performance and also a quarterly bonus based on hotel service scores
Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being - Medical, dental, vision, prescription, life, disability, parental leave, and Team Member Assistance Program
Retirement - Company-matched 401(k)
Work-life-balance – Flexible scheduling, paid time off, hotel discounts, and free room nights
Are you a diverse leader who is comfortable in seeking out new experiences, exploring the unknown, fueled by meeting new people, forming new partnerships, and creating new experiences?
As experts in hotel operations creating memorable guest experiences, Drury Hotels Company’s Assistant General Manager – Unassigned support our vision, core values and goals by taking exceptional care of our team members who take exceptional care of our guests.
WHAT YOU WILL DO
Expect to be appreciated for who you are and recognized for what you do. Smiles included. As part of Drury Hotels Hotel Operations Leadership team, you will:
You will be responsible for assisting and supporting hotel properties and staff in assigned region in a variety of ways.
You will provide expert leadership across all departments of the hotel taking the lead on providing exceptional service to each guest and train, develop and coach team members to achieve success in their roles.
You will cultivate an environment of exceptional guest service at multiple properties by establishing high service standards by hiring the right team members with the right attitude for the right position.
You will lead, coach and develop team members in all areas of the hotel while showcasing experience throughout the portfolio of hotels within the company.
You will role model quality assurance best practices each day with the team and consistently meet or exceed all quality assurance visit measurables.
You will deliver on key business measures of service, cost and labor controls and team engagement through hands-on leadership, delegating and empowering team members.
You will use good critical thinking skills to successfully handle challenging situations., proactively resolve issues and show dedication to continuous improvement.
WHAT WE EXPECT OF YOU
A positive, can-do attitude required.
Bachelor’s degree in hospitality, business or related field preferred.
Minimum of one-year of supervisory experience with demonstrated leadership success. Hotel specific experience preferred.
Ability to travel up to 75%.
Rise. Shine. Work Happy.™
Apply Now.
At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine.
At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That’s the Drury Way. Our 5,000 team members work together—across 150 hotels in 26 states—to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE
Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call 888-324-1897 or email recruiting@druryhotels.com.