Assistant General Manager, Training - Medical Transport Management (MTM)

What Will Your Job Look Like?

The Assistant General Manager, Training is responsible for the overall direction and administration of training for the Austin locations. Responsibilities include but are not limited to planning, organizing, and directing the short and long-term goals of the training division to support the location’s mission and goals.  The Assistant General Manager, Training will oversee the creation and implementation of safety training programs as defined by the leadership and will ensure compliance with State and Federal regulations, as well as corporate, client guidelines and policies.  This role will oversee the Austin region.

This position will sit in Austin, TX and contingent upon contract award.

What You’ll Do:

• Responsible for the daily guidance, development and performance of all direct reports
• Oversee the management of all Training functions while driving continuous improvement of training process
• Develop, audit, evaluate and conduct training
• Oversee the measurement, evaluation and success tracking of training and make modifications to improve business outcomes
• Manage the measurement and evaluation of learner satisfaction as well as transfer of knowledge or skills for each training department
• Advance the culture of safety through training that incorporates various departments, such as operations, safety and maintenance
• Oversee the delivery of proper classroom, behind the wheel and mobility management training in accordance with contractual and company requirements
• Promote employee self-responsibility to achieve all safety goals and training requirements
• Successfully complete all related audits including those conducted by the Company, the Client, internal staff members, and state and federal regulatory agencies
• Review, determine and respond to all vehicular, passenger and employee accidents/incidents, indicating the cause and preventability, identifying potential trends to be addressed in future training efforts
• Provide functional expertise in safety regarding hiring of safety department employees
• Collaborate with local Leadership to deliver comprehensive safety meetings and plans
• Act as the location drug program manager, ensuring compliance of FTA/DOT regulations

What You’ll need:

• High school diploma or G.E.D. equivalent
• Bachelor’s Degree (or equivalent combination of education and experience) in a related field
• At least 6 years’ experience in a training role within the Para-Transit industry, 7 years preferred
• At least 4 years of professional facilitation experience in safety training role
• At least 4 years’ experience managing in a union environment
• At least 3 years’ experience supervising and monitoring the delivery of contractual services
• Thorough knowledge of ADA, DOT, FTA regulations
• Prior contract and or project management experience preferred
• Must possess a valid driver’s license
• Must be able to pass a pre-employment drug test and DOT physical and maintain physical throughout employment

Even better if you have...

• Ability to read, write and speak English
• Ability to obtain future certifications as defined within the location contract
• Ability to communicate effectively and work with all departments
• Ability to work independently and objectively
• Strong organizational and analytical skills
• Ability to effectively delegate tasks and provide appropriate supervision and follow up to department staff
• Familiar with windows-based computer operating systems and Microsoft Office packages
• Ability to maintain high level of confidentiality
• Regular attendance is required

What’s in it for you:

• Health and Life Insurance Plans

• Dental and Vision Plans

• 401(k) with a company match

• Paid Time Off and Holiday Pay

• Maternity/Paternity Leave

• Tuition Reimbursement

• Leadership Mentoring Opportunities

Salary Range:

Min Wage: $100K

Max Wage: $115K

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.

Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.

#MTMTRANSIT