Assistant General Manager - Retail Dispensary - Reverie 73

Overview / Objectives:

• Work with the General Manager to oversee the dispensary's efficient and compliant operation.
• Ensure all customer needs and concerns are addressed for maximum customer satisfaction.
• Develop a professional team passionate and knowledgeable about cannabis.

Specific Responsibilities:

• Support the General Manager with overall dispensary management and compliant operations.
• Execute dispensary opening and closing procedures.
  • Activate or deactivate the dispensary alarm.
  • Maintain surveillance equipment and
  • Move product inventory out of or into the vault at shift start or end.
• Ensure equipment including computers, scales, printers, and fax machines are in working
• Oversee Sales Leads or personally address:
  • Product and display arrangements.
  • Inventory control, delivery intake, stocking shelves, and relevant data entry.
  • Store security.
    • Notify the City's Emergency Services (911) of any emergency event that may require an immediate response.
  • Daily cleaning and maintenance tasks.
  • Inventory levels and ordering for all fulfillment, facility, and office supplies.
  • General Muse support.
• Maintain a current and thorough understanding of Massachusetts state laws and regulations governing cannabis.
• Partner with Compliance personnel to ensure dispensary operations are carried out in compliance with CMR 500.105 and 500.140.
• Cross-train Muses to be able to execute sales / customer service, fulfillment, and security responsibilities in a compliant and effective manner.
• Confirm inventory control, stocking shelves, and data entry are executed properly.
• Conduct OR Review and sign off on 30-day inventory and security audits.
• Purchase cannabis product accessories - rolling papers, pipes, glass, etc.
  • Complete a 4-hour responsible vendor training and 4 hours annually of job-specific training.
  • Handle any other duties as assigned by the General Manager.

Qualifications:

• Education and work experience -
  • High School diploma or equivalent.
  • 2 years post-secondary education in a related field preferred.
  • 4+ years' experience in a fast-paced client-service intensive industry.
  • 4+ years' experience in a leadership role.
  • 2+ years' experience in a retail cannabis sales or leadership role.
  • Previous dispensary experience helpful.
  • Bilingual or multilingual a plus but not required.
• Knowledge and skills -
  • Excellent communication skills. Able to communicate effectively and politely to all colleagues, community members, and customers.
  • Ability to remain calm and organized in a fast-paced environment.
  • Skilled in accurate cash management and inventory control.
  • Previous experience with Electronic POS (Point of Sale), inventory systems, METRC, and/or other Seed to Sale software preferred but not required.
  • Ability to work as both a leader and team member.
• Requirements -
  • Must be at least 21 years of age.
  • Able to successfully pass an extensive background check.
  • Must provide 1 professional and 1 personal reference.
  • Must be able to obtain and maintain a current Marijuana Establishment Agent Registration Card.
  • Willing to work differing shifts including evenings and weekends.
  • Willing to attend events outside of the dispensary including but not limited to - trade shows, company sponsored events, required on and off-site training, etc.

Our mission is to Listen, Explain, Inspire and Delight you as we share our love of cannabis with our community. If you're interested in being part of our journey, we'd love to hear from you!

Reverie 73 is an equal opportunity employer. We strive to be a welcoming place for everyone, and we do our best to make sure everyone feels supported and connected at work!

At Reverie 73, we care about our employees. This is reflected by the wide selection of benefits we offer to our team members. We offer medical, dental, vision, short and long term disability, life insurance, a company matched Safe Harbor 401k plan, and more. We also provide our team members with paid time off, time-and-a-half holiday pay, and exceptional wages.

Reverie 73 is also about the fun - such as - discounts on products, company outings and events, and more! Best of all, we are privately owned and operated by local business people who put family, employees, and community first!

Reverie 73 is an equal opportunity employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Reverie 73 is a strong proponent of social equity in the regulated marijuana industry. We offer job accessibility and career development for those from communities that have been disproportionately impacted by marijuana prohibition and enforcement.

• Able to successfully pass an extensive background check. Massachusetts cannabis regulations require all applicants to pass an iCori check.