Assistant General Manager - Philadelphia Market - Best Western Plus - The Inn at King of Prussia
King of Prussia, PA 19406
About the Job
Gulph Creek Hotels, a well-respected hotel owner and operator seeks a passionate and energetic individual to join our team as an Assistant General Manager in the Philadelphia market. The Assistant General Manager will have the opportunity to build and lead a talented and energetic team fully committed to delivering an exceptional guest experience.
Gulph Creek currently operates hotels within Pennsylvania, New York, Maryland, New Jersey, Massachusetts, Michigan, and Virginia. We deliver financial results and guest service levels that are consistently in the top 10% of hotels in our marketplace by attracting and retaining the best talent in the industry. Operational excellence and in particular swift action and communication with employees and owners are the hallmarks of our company.
We are proudly seeking a passionate, highly involved, visible and energetic Assistant General Manager to lead the hotel team. The Assistant General Manager will be responsible for the following:
- Lead, Develop, recommend, implement and manage the hotel's front desk team and guest service initiatives.
- Manage human resource functions including training, hiring, coaching, counseling, and discipline.
- Complete daily, weekly, monthly and annual management reporting.
- Participate in sales, marketing, and yield management efforts at the property to maximize revenue.
- Direct the teal to exceed service and quality standards
Requirements:
Successful Candidate should have:
- Strong knowledge of front desk procedures.
- A professional career track record of achievement and relative job stability.
- A passionate leader that can instill his or her drive, energy, ambition, sense of urgency and attention to detail to the entire management team and in turn all employees.
- Strong communication skills, both in writing and speaking.
- Open to working nights, weekends and holidays as required.
- Hands-on approach to management not afraid to roll up their sleeves and pitch in to ensure all departments are supported.
The Candidate should be:
- Energetic, well rounded, and highly visible to guests and employees.
- Able to build and manage a cohesive, focused, highly productive and efficient team.
- A doer with great drive, energy, and staying power who through personal example encourages others to get things done.
- A creative and flexible individual who is a strong communicator and tactful in dealing with individuals and groups.
- Able to manage a lean team.
- An involved hands-on and visible manager.
This is a great opportunity to join a growing company with a proven track record of promoting from within.