Assistant General Manager - Dreamland BBQ

It all started with a Dream…
… and it was in that dream that God visited John “Big Daddy” Bishop and told him to open a restaurant. Mr. Bishop obliged and opened the original Dreamland in Tuscaloosa, Alabama in 1958. In the early years, the restaurant sold everything from burgers to postage stamps. It was their hickory-fired ribs, however, that quickly became the local favorite.

Prior restaurant experience required.

Are you ready to turn up the heat and join an exciting team?  Legendary and iconic Dreamland BBQ is seeking an Assistant General Manager who is passionate about providing exceptional guest experience and fostering a fun work environment. With a specialization in open pit cooking, we are renowned for our delicious BBQ dishes and authentic Southern hospitality. Come join our Dreamland BBQ family where you'll have the opportunity to be part of a rich tradition, delight guests with mouthwatering BBQ, and create a fun and enjoyable work environment.

As the Assistant General Manager, you will play a key role in ensuring the success of our restaurant by supporting the General Manager in various operational and managerial tasks.  Your primary focus will be on maintaining high standards of food quality, guest experience and team management, while ensuring a fun and enjoyable atmosphere for our guests and team members.

CORE RESPONSIBILITIES 

• Ensure guests receive outstanding service and enjoy an unforgettable dining experience.
• Monitor and manage guest satisfaction through feedback, reviews, and personal interactions. 
• Address guest inquiries, concerns, and complaints promptly and professionally.
• Collaborate with the General Manager to develop and implement operational strategies and procedures.
• Oversee daily restaurant operations, including food quality, cleanliness, and adherence to brand standards.
• Monitor inventory levels, manage supplies, and maintain vendor relationships.
• Assist in scheduling and coordinating staff to ensure efficient operations.
• Lead by example, fostering a positive work environment that promotes teamwork and employee satisfaction.
• Recruit, train, and develop a talented team of BBQ enthusiasts.
• Provide ongoing coaching and performance feedback to ensure staff growth and customer service excellence.
• Conduct regular staff meetings to communicate updates, goals, and ensure alignment.
• Work closely with the kitchen team to ensure adherence to Dreamland BBQ's open pit cooking techniques using hickory wood.
• Monitor food preparation, presentation, and taste to maintain exceptional quality and consistency.
• Collaborate with the culinary team to develop and refine menu offerings.
• Assist in managing budgets, tracking expenses, and optimizing profitability.
• Monitor sales performance, identify areas for improvement, and implement strategies to achieve revenue targets.
• Ensure accurate cash handling procedures and oversee daily cash reconciliation.

Our Success Starts With You! Check out these great benefits!

• Flexible schedules
• Free Employee Meal!
• Weekly pay
• Paid Vacation
• Medical/Dental/Vision Insurance
• Company paid Long Term and Short Term Disability
• Ongoing training to build critical skills for current and future roles

We foster a culture built on four core values:

• DRIVE THE EXTRA 45! We make the extra effort to provide a memorable guest experience and provide exceptional food quality. Our best work happens when we act in service of others.
• HONOR THE COMMUNITY! We support our employees, our community and our guests with honor and respect.
• RESPECT THE FOUNDATION AND PASS IT ON! We are still built on the cooking methods founded in Tuscaloosa in 1958 and stay true to them and honor the legacy by sharing our history with guests, family and team members.
• IT’S ALWAYS GAMEDAY! We come prepared to start each day with a positive attitude and preparedness

CORE PURPOSE:  Preserving the tradition with food, fun and family memories

Qualifications:

• Previous experience in a leadership role within the restaurant industry, preferably in BBQ or Southern cuisine.
• Passion for BBQ and a deep appreciation for open pit cooking.
• Strong commitment to delivering outstanding guest experiences and exceptional customer service.
• Excellent leadership, communication, and interpersonal skills.
• Proven ability to build and motivate high-performing teams.
• Strong organizational and problem-solving skills.
• Knowledge of restaurant operations, including health and safety regulations.
• Proficient in using restaurant management software and point-of-sale systems.
• Flexibility to work evenings, weekends, and holidays as required.

Salary

Starting at $45000 per year

Benefits

Bonus pay, Flexible schedule, Paid time off, Health insurance, Dental insurance, Vision insurance, Life insurance, Disability insurance, Referral program, Employee discount, Paid training, Mileage reimbursement

Job Type

Full time

Schedule

10 hour shift, Weekend availability, Holidays, Day shift, Night shift, Monday to Friday