Assistant General Manager - Pura Vida Miami

We are a lifestyle brand!

If you are looking to join an awesome team, have a positive working environment and live a healthy and active lifestyle, we offer an exciting opportunity to join a thriving and ever-growing brand in this industry.

We are on a mission to provide the world with simple, wholesome food and beverage items that fit today's lifestyle, offering an intimate yet fast and consistent experience every day, 365 days a year.

We love and take pride in what we do, and we are looking for the right partners to grow with us. Please join us if you consider yourself a person of integrity, a hard-working team player who is eager to continually grow and learn.

RESPONSIBILITIES:

As an Assistant General Manager, you will be entrusted with the leadership of a team comprised of exceptional individuals who share our values. Your primary focus will be not only on serving and educating our guests about our products but also on highlighting the health benefits associated with each nutrient-rich recipe, supporting their journey toward a better, happier life. Additionally, you will foster a positive environment for both team members and guests alike, ensuring a welcoming atmosphere every day.

Some of the key responsibilities include:

• Lead by example, demonstrating positivity and maintaining clear communication with the entire team.

• Deliver outstanding customer service, actively addressing customer needs and resolving any issues or complaints with efficiency and professionalism.

• Motivate and guide team members to surpass customer expectations, promoting swift and friendly service in a clean and inviting environment.

• Collaborate with the General Manager to manage inventory, oversee labor allocation, and utilize financial reporting analysis to optimize restaurant performance.

• Uphold strict adherence to all food safety regulations and sanitation standards, prioritizing the well-being of both customers and staff.

• Assist the General Manager in enforcing and upholding all operational procedures and policies at the store level, ensuring consistency and quality across the board.

• Contribute to talent acquisition and retention efforts by participating in recruitment, selection, and training initiatives.

• Organize, schedule, and supervise team member shifts, ensuring smooth operations and efficient workflow.

REQUIREMENTS:

Minimum 1 year of proven experience in customer service in the hospitality and/or restaurant industry.

2+ years of proven managerial experience in the hospitality and/or restaurant industry.

High School Diploma or GED required, 2 years of college preferred.

Exceptional communication, organizational, and problem-solving skills.

Local/municipal requirements, such as Food Handler certification required,

Must be able to frequently lift and or move up to 50 pounds

Bilingual proficiency in English and Spanish is essential.

BENEFITS:

Health & Wellness – Medical, Dental & Vision

PTO

Discounted Meals

Growth Opportunities