Assistant General Manager - Jones Lang LaSalle Incorporated

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.  Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Temporary role for approximately 6 months (June 15 to Dec 15) . Role is required to backfill AGM, provide support to General Manager, handle CAM reconciliations, financial reporting, variance reporting and higher level auditing requirements.

Candidate will be required to work from the office at least (3) days per week. Anticipated hours 24-30 max.

Job Summary: The Assistant General Manager (AGM) functions in conjunction with and in the short-term absence of the General Manager (GM) as the professional-in-charge of the specific asset(s) under management.  The AGM is responsible for all aspects of client and tenant satisfaction.  Of specific importance is working with the PM or GM in achieving stated financial results (NOI and cashflow) and operating objectives (leasing, capital improvements, system enhancements, tenant satisfaction, operating expense control, etc.).

The AGM is responsible for working directly with the General Manager and client to ensure a thorough understanding of its investment objectives and the development of acceptable property-specific strategic plans and operating and capital budgets.  Once developed, the AGM must oversee the implementation of approved initiatives and programs by managing and coordinating the efforts of the property team.

The AGM may have responsibility  for the management, supervision, and professional development of other  property team members such as Property Associate and/or Tenant Services Coordinator and ensuring 100% compliance with Jones Lang LaSalle’s employee performance program. Additionally, the AGM is responsible for representing JLL in the local and regional business and real estate community to promote JLL’s reputation and capabilities to prospective tenants and clients.

Administrative –

• Supports Brokerage Team in review of lease proposals and lease language and is responsible for lease administration process. 
• Maintains intimate knowledge of lease agreements and ensures compliance from accounting and an Operations perspective
• Reviews and approves purchases of supplies and equipment in accordance with client budgets and established parameters.
• Prepares annual submissions, for review by the General Manager, for the JLL Property Awards Program and industry awards (e.g., BOMA TOBY award.)
• Responsible for compliance with development, revision and implementation of property manuals and on-line systems. 

Financial –

• Assists with the preparation and review the annual jurisdictional forms and filings as required.  (i.e. Income & Expense, Real Estate Tax payments, Property Tax fillings, , etc

• Works with Client Accounting Services (CAS) to manage the accounting process and participates with the on-site bookkeeping functions and collection process.  Oversees the development and revision of written accounting procedures for the office.   
• Prepares and reviews financial documents pertaining to all building operations.  These may include, but are not limited to: tenant billing reports, occupancy rates, dates of lease expirations, financial reporting for client and ensures compliance with financial documents.   Report to General Manager any variances, concerns and projections needed to sustain building operations.
• Assists with the preparation of the annual budget documentation (i.e., explanatory notes.)  Plans and administers budget for the office building(s). 

Operations –

• Creates and implements the asset management plan. 
• Inspects property and equipment to determine extent of service and/or equipment required.  Recommends, justifies, develops, and coordinates projects that enhance the value of the office buildings.
• Works with Building Engineer/Chief Engineer to assign employees to duties pursuant to client and JLL guidelines. 
• Arranges for alterations to, or maintenance, upkeep, or reconditioning of property as specified in the operating budget, management plan and/or management services agreement. 
• Competitively bids and prepares all service contracts to assure high quality and cost-effective services.  Assembles and analyzes contract bids, and submits bids, recommendations, and standard form contract agreement to authorized signor for execution.
• Work with Operating Engineer/Chief Engineer to ensure that emergency evacuation procedures are in place and life safety systems are operating effectively and that 4-Sight (JLL’s web-based tool for emergency preparedness)  is kept updated on a regular basis.
• Assists Chief Engineer in meeting the assigned criteria within JLL’s Compliance Excellence Program and Engineering Audit.  Assures compliance with JLL policies, procedures and standard practices.

Tenant / Client Service –

• Maintains role as primary/secondary contact for tenants relative to tenant service requests.  Proactively meets with tenant representatives on scheduled basis.  Communicates regularly with the Property team, providing necessary support and information to this primary tenant contact.
• Prepares and/or reviews periodic inventory of building contents and property condition, and forwards listing to client for review.
• Inspects all properties on a regular basis to ensure building operations are performing according to Jones Lang LaSalle standards and procedures.
• Oversees communication and manages the tenant move-in/move-out process to minimize disruption to established tenants.

Management –

• Employs or contracts for onsite management and engineering personnel, as delineated within the operating budget, management plan and/or management services agreement.  Submits hiring recommendations to General Manager for approval.
• May have responsibility for directly supervising employees reporting to the assigned buildings.  Carries out supervisory responsibilities in accordance with the policies enumerated within the JLL Personnel Handbook and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.  Knows, understands, and sets an example relative to the policies within the JLL Personnel Handbook.

Misc. – Any and all other duties and tasks assigned.

Estimated compensation for this position is:

100,000.00 – 100,000.00 USD per year

The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Location:

On-site –Morristown, NJ

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Flexible and Remote Work Arrangements may be available

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests.This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Uspage > I want to work for JLL.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.