Assistant General Manager - Hilton Garden Inn Pittsburgh Area Beaver Valley/Jacksons Restaurant + Bar

Piatt Hotel Group is searching for a Hotel Assistant General Manager. This position will act as a dual role supporting a two property campus which includes the Hilton Garden Inn and Home 2 Suites Beaver Valley.  Hilton is ranked #1 on Fortune's Best Companies to Work For® in the U.S. list, offering exclusive global Team Member travel perks and discounts.  These properties are locally owned and operated by Piatt Hotel Group, an established, family-owned management group with a portfolio of newly constructed, renovated and well-maintained properties across Western PA.  A career with Piatt Hotel Group offers pathways for new responsibility, career advancement and continuous learning for Team Members at every level.  Enjoy competitive benefits, PTO, holidays and paid training.  

The Assistant General Manager supports the General Manager and is responsible for overseeing the day-to-day operations of the hotels. They will play a significant role in revenue management, sales, and rooms operations.  This position will administer, direct, and control the operations of the hotel and will be accountable for achieving budgeted revenues/profits while maintaining the operational and service standards of Piatt Hotel Group.

Some responsibilities will include:

• Assist the General Manager in planning and implementing hotel strategies to achieve business goals.
• Oversee daily operations, including front desk, housekeeping, and facilities.
• Ensure exceptional guest service and address guest concerns promptly and professionally.
• Train associates and managers in each department.  Coaching employees to perform their job duties to the best of their abilities.
• Ensure that the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed.
• Generate the annual hotel budget and monitor the period profit and loss statement.  Review and stay within department salary and hourly wage structure.
  
• Evaluate and make final decisions on all terminations, in the absence of the General Manager.
• Ensure billing is reconciled and follow accounting policies.
• Participate in developing the hotel’s direct sales plan/pricing strategy.  Ensure group-meeting arrangements are completed and executed.
  
• Perform hands-on duties as needed to deliver guest services.
  
• Support other leadership team members and/or managers when needed.
  

Required Skills:

• Highly organized, solid oral and written communication skills
• Ability to work autonomously and sell effectively
• Strong leadership and organizational skills
• Trustworthy and results-driven
• Ability to handle multiple tasks and work under pressure
• Proficiency in hotel management software and Microsoft Office Suite
• Strong understanding of profit and loss statements
• Excellent business and analytical skills
• The ability to handle multiple tasks in a fast-paced business environment
• Willingness to participate in community-driven events, charities, chamber of commerce and other local organizations
• Flexibility to work various shifts, including weekends and holidays

Education and Experience:

• High School diploma or equivalent
• Bachelor’s degree in hospitality management, business administration, or a related field preferred
• Minimum of three years as a Hotel Assistant General Manager/Front Office Manager
• Previous Hilton brand experience preferred
• Proven track record in sales and RevPar growth

Benefits:

Full time employees are offered a competitive benefits package including Medical, Dental, Vision, PTO, Paid Holidays, 401k with match, Free Parking, Free UFC Gym Membership and Hilton Team Member Travel Discounts.

Equal Opportunity Employer