Assistant General Manager - Transdev
Milwaukee, WI
About the Job
Assistant General Manager
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ
Major Responsibilities:
- Assures a safe working environment.
- Provides leadership and guidance to develop location and personnel.
- Ensures compliance of all company and contract procedures and policies.
- Assesses resource needs, problems, and trends and plans accordingly.
- Develops action plans to ensure customer satisfaction.
- Provides and promotes effective communications with customers.
- Establishes training goals and requirements for all personnel.
- Satisfies client, corporate, and contractual reporting requirements and needs.
- Coordinates daily transit operations' dispatching, in-service monitoring, and turn-in activities.
- Coordinates operations personnel selection, recruitment, and training with the Safety Manager.
- Monitors, evaluates and addresses Operations activities. Included in the evaluation of activities are the following: Vehicle on-time statistics, missed runs, revenue/cost data, total work hours, total pay hours, customer-compliant data, accident data, road call data, other operations-related functions.
- Recommends and disciplines operations and personnel.
- Ensures compliance with local, state, and federal laws and regulation.
- Assesses resource needs, problems, and trends and plans accordingly.
Skills and Knowledge Required:
- High school diploma or equivalent required.
- Bachelor’s degree or equivalent business experience preferred.
- Must have effective communication skills.
- Requires 3-5 years of recent and relevant transportation experience.
- Must have evidence of building solid relationships with supervisors, peers, and subordinates.
- Ability to effectively and appropriately communicate and/or collaborate with agencies, directors, elected officials, operators, and all levels of hourly and salaried employees, including senior management.
- Must be a self-starter able to obtain successful results without supervision.
- Knowledge of relevant federal state and local laws and regulations.
- Ability to build solid and maintain strong working relationships with clients.
- Working knowledge and proficiency with Microsoft Word, Excel and PowerPoint programs.
- Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization.
- Ability to organize and perform work efficiently, strong attention to details.
- Experience in working with labor unions.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
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Source : Transdev