Assistant General Manager - Jones Lang LaSalle Incorporated

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

The Assistant General Manager (AGM) assists the General Manager (GM) in managing specific assets and ensuring client and tenant satisfaction. The AGM works closely with the GM to achieve financial results and operating objectives. They are responsible for understanding client investment objectives, developing property-specific strategic plans, and overseeing the implementation of approved initiatives by managing the property team. The AGM may also have responsibilities for managing other property team members and representing JLL in the local and regional business community.

**The AGM is required to be on-site. Some overtime will be required for this position. 

WHAT YOU’LL BE DOING

Administrative:

• Maintain knowledge of lease agreements and ensure compliance from an accounting and operations perspective.
• Review and approve purchases of supplies.
• Ensure compliance with the development, revision, and implementation of property manuals and systems.

Financial:

• Assist with the preparation and review of monthly reports.
• Work with Client Accounting Services (CAS) on accounting processes and participate in on-site bookkeeping functions.
• Prepare and review financial documents related to building operations.
• Assist with the preparation of the annual budget documentation.
• Report any variances, concerns, and projections to the GM.

Operations:

• Implement the asset management plan.
• Inspect property and equipment and recommend projects for enhancing property value.
• Ensure tenant satisfaction with janitorial services, repairs and maintenance.
• Arrange for property maintenance, alterations, and upkeep. Keep work orders up to date.
• Ensure high-quality and cost-effective services through competitive bidding and contract management.
• Maintain emergency evacuation procedures and life safety systems.
• Assist with compliance and sustainability programs and policies.

Tenant/Client Service:

• Serve as the primary/secondary contact for tenant service requests.
• Meet with tenant representatives regularly and communicate with the property team.
• Conduct periodic inventory of building contents and property conditions.
• Inspect properties to ensure compliance with standards and procedures.
• Manage the tenant move-in/move-out process.

Management:

• Manage the development of the Quality Tenant Service program.
• Supervise employees in accordance with company policies and applicable laws.

Miscellaneous:

• Perform any other duties or tasks assigned.

WHAT YOU BRING TO THE TABLE

The AGM should possess strong communication skills, both written and verbal, as well as organizational and time-management skills. They should be capable of providing constructive solutions and working effectively in a team or independent setting. Proficiency in Microsoft Office, especially Excel, and client focus are important skills to have. Real Estate License is required within one (1) year of starting your position and must be maintained throughout your employment with JLL.  In addition, the following is required:

Education/Training:

• Bachelor's degree is preferred.

Years of relevant experience:

• Preferred four (4) years of commercial real estate or property management experience.
• Minimum of two (2) of experience managing a team of two (2) or more people is preferred.

Communication Skills:

• Ability to read, analyze, and interpret legal documents, business periodicals, professional journals, technical procedures, or government regulations.
• Ability to effectively present information and respond to questions from various stakeholders.

Mathematical Skills:

• Ability to perform calculations related to discounts, interest, commission, prorations, percentage rent, and financial statements.
• Possess strong Financial and Accounting acumen.
• Understand monthly Accruals process and procedures.

Reasoning Ability:

• Strong problem-solving skills
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Capability to work with limited standardization and interpret instructions effectively.
• Strategic thinking and implementation orientation.

Other Skills and Abilities:

• Proficient in Microsoft Office, predominantly Excel, and other required software programs.
• Familiarity with various budget applications (e.g. Kardin, Yardi, MRI, etc.)
• Ability to travel within the local region.
• Self-starting and multitasking capabilities.
• Ability to provide constructive and value-add solutions.
• Works effectively both independently and as part of a team.
• Client-focused approach.

Preferred Skills and Others:

• LEED Accreditation is preferred.

WHAT’S IN IT FOR YOU

• Join an industry leader and help shape the future of commercial real estate. 
• Experience working in a Class A, Historic Houston Icon.
• Deep investment in cutting-edge technology to power your work. 
• Comprehensive and competitive benefits plan 
• A supportive, caring, and diverse work environment designed for your growth and well-being. 
• A platform to make meaningful impact on the community and the environment through our sustainability initiatives.

Location:

On-site –Houston, TX

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. Weendeavourto keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you maycontact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Uspage > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.