Job Description

Position Title: Assistant General Manager

Department: Management

Employment Status: Full Time

Reports to: Operating Partner / General Manager

Effective Date: 9/01/2024

The Company

We opened the first Fat Boy's Pizza in Metairie, Louisiana in March 2019. Since then, we have been slinging slices and smiles to hungry guests of all ages. Fat Boy's Pizza is dedicated to delivering exceptional food and drink at a fair price and delivered with a warm and genuine smile. Our commitment to our Team Members and our Guests is that we will create and nurture an environment with strong integrity, we will strive to be the best and we will always do what is right!

Position Summary

The Assistant General Manager oversees and manages the daily operation of the restaurant. The AGM will report to and support the restaurant operating partner in all aspects of the operation. This position is for people who are clean, organized, and truly care about serving 100% fantastic Fat Boy's food to our guests.

Primary Responsibilities

• Hires and trains restaurant staff.
• Organizes and oversees the staff schedules.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees in accordance with restaurant policy.
• Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures guest satisfaction with all aspects of the restaurant and dining experience.
• Handles guest issues, resolving issues in a positive and courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Enacts best practices in a timely and proactive manner.
• Controls Food & Beverage, Labor, and Supplies costs, maximizing profitability.
• Manages inventory and purchases food and other supplies with a focus on bottom line of the restaurant's P&L statement.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance; schedules for service.
• Maintains cash accountability systems
• Prepares and submits operations reports and other documentation requested by the Operating Partner / General Manager.
• Is able to assume the responsibilities of the Operating Partner / General Manager at times.
• Performs other duties as assigned.

Our Core Values

Our commitment to quality is unwavering. We strive to only use the highest quality products and freshest produce available. We will ensure that every experience is a celebrated one. We will strive to ensure that every pizza, every daquiri, and every interaction with our guest is delivered with the same high standard execution every time they join us.

Minimum Qualifications (Knowledge, Skills, & Abilities)

• Must be able to interact in a positive, friendly manner with others, with a focus on customer service and hospitality.
• Must be driven to strive to succeed and grow with Fat Boy's Pizza.
• Must have previous experience in the restaurant work environment, management experience is extremely helpful but not critical.
• Possess strong supervisory and leadership skills.
• Possess excellent time management skills.
• Possess excellent organizational skills and attention to detail.
• Familiarity with food handling, safety, alcohol service standards, and other restaurant guidelines.
• Proficient with Microsoft Office Suite, Toast POS or related software.
• Familiarity with utilizing restaurant systems, H/R, and other related software packages.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Ability to traverse all parts of the restaurant quickly
• Walk and carry objects less than 50 Lbs.
• Occasionally lift objects up to 50 Lbs.
• Work with and around hot cooking equipment.
• This is a work on location position, work from home not available.

Compensation & Benefits

Compensation

• Starting base pay range is $45,000 to $55,000 / year

Vacation

• Eligible for two weeks of annual paid vacation from date of hire, three weeks upon completing three years of service.

Performance Bonus

• Eligible for quarterly performance bonuses upon completion of the training program.

Health Care

• ACA Compliant health coverage is offered and 75% Employer funded.
• Dental and Vision coverage available and 100% Employer funded.

Income Protection

• Short-Term & Long-Term Disability is offered and 100% Employee funded.

Group Term Life Insurance

• Employee Basic Life Insurance of $50K is offered and 100% Employer funded.

Additional Misc. Benefits

• Meal Privileges.
• Business related expenses reimbursed.