Assistant General Manager- Grand Rapids Market - AMF

This position will be based out of the Grand Rapids, MI Market

OVERVIEW      

Imagine your ideal job. Now add bowling, arcade games, amazing parties, and the kind of food most people dream about at their desks. This isn’t any ordinary workplace; it’s the beginning of a bowled new career as an Assistant General Manager with Bowlero Corp.

The Assistant General Manager role is all about providing stellar leadership to our staff and exceptional service to our guests. As an Assistant General Manager, you’ll help with all aspects of your center’s operations and floor management, assuming responsibility and running the show in the General Manager’s absence. Make no mistake: this is definitely NOT your typical desk job (spoiler alert: it’s way better). 

ESSENTIAL DUTIES:Get a glimpse of all you’ll experience as an Assistant General Manager

GENERATE & MONITOR REVENUE

• Help develop financial operational plans/budgets and monitor their performance to achieve financial goals of your centers. Review and control labor costs and other expenses

RUN THE TEAM

• Manage the day-to-day operations of your center by scheduling, planning, organizing, and communicating effectively with your team

REVIEW CENTER PERFORMANCE

• Meet routinely with your management teams to review performance and offer direction; review profit & loss statements weekly/monthly and adjust your action plan accordingly (y’know, to grow revenue and control costs)

GROW YOUR TEAM

• Provide coaching and guidance to encourage the long-term career development of your direct reports

GUIDE YOUR TEAM

• Supervise and direct the regular training of all staff

MAKE GUESTS PRIORITY #1

• Proactively build a rapport with current and future guests to improve upon service; achieve and maintain overall guest service goals; ensure that customer complaints are resolved appropriately and that our guests are completely satisfied

WHO YOU ARE

As one of our Assistant General Managers, you’re a customer service pro who knows what it’s like to work in a fast-paced environment and who thrives amid that energy. You’ll have the confidence of someone who knows their stuff but isn’t afraid to learn. You’ll be accountable for you and your team’s performance and will be highly attuned to the guest. You’re a total team player, an extraordinary problem-solver and trouble-shooter, and will have at least a few years of management experience under your belt.

DESIRED SKILLS:Check out the desired skills below and see if you have what it takes to join our world-class team

• 2-3 Years of General Management Experience (with staff supervision)
• Bachelor’s Degree
• Experience in a high-volume retail, entertainment, hospitality, or restaurant venue desired
• Basic business math, accounting skills, and strong analytical/decision-making skills
• Strong Team Player and “People Developer”
• Solid Communication Skills
• Knowledge of POS register systems

With approximately 350 entertainment destinations spanning North America, our portfolio includes renowned brands like Bowlero, Lucky Strike, AMF, and the Professional Bowlers Association (PBA).  As a company, we are committed to diversity, dedicated to our guests, and devoted to making the work-life experience a joy for one another. When work is this much fun, it doesn’t feel like work at all. Join our team of over 12,000 associates and experience the fulfillment of being part of the Bowlero family.

The approximate pay range for this position is $65,000 - $68,000 / year. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position. 

Bowlero offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits.  Incentives and/or benefit packages may vary depending on the position.  More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits

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