Assistant General Manager - Massage Envy

Do you love helping others?

We are seeking a dynamic and results-driven individual to fill the position of Location Manager at our Massage Envy franchise. The ideal candidate will have a proven track record in sales, exceptional leadership skills, and a passion for health and wellness. The Location Manager will be responsible for driving sales within a performance-oriented culture, coaching and developing team members, and ensuring the overall success of the location.

Key Responsibilities:

• Sales Leadership:
• • Proven experience in driving sales within a performance-driven environment.
  • Develop and implement sales strategies to increase revenue, memberships, and profitability.
  • Actively participate in member sales and promotional activities.
• Team Development:
• • Coach and mentor team members to excel in a sales and educational environment.
  • Conduct regular training sessions to enhance product knowledge and sales skills.
  • Foster a positive and motivated team culture.
• Operational Excellence:
• • Oversee all retail operations, ensuring efficiency and compliance with company standards.
  • Manage employee discipline and performance improvement plans as needed.
  • Handle hiring processes, including recruitment, interviews, and onboarding.
• Customer Service:
• • Ensure exceptional customer service standards are maintained.
  • Address customer concerns and implement solutions to enhance customer satisfaction.
  • Implement and monitor effective customer feedback mechanisms.
• Availability and Flexibility:
• • Maintain open availability, including nights, weekends, and holidays.
  • Adapt schedule as needed to meet the demands of the business.
• Membership Sales and Account Management:
• • Actively promote and drive membership sales.
  • Manage and nurture client relationships to encourage repeat business.
• Administrative Responsibilities:
• • Proficient in Google Suite and other relevant software.
  • Oversee payroll processes and ensure accuracy.
  • Maintain detailed records related to sales, employee performance, and operational metrics.

Qualifications:

• Proven sales experience in a leadership role.
• Strong organizational and detail-oriented skills.
• Excellent communication and interpersonal skills.
• Familiarity with Google Suite and retail operations.
• Experience in employee discipline, hiring, and payroll.

Here's what's in it for you:

The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with: 

• Benefits that help you take care of you including 401 K, Medical, Dental and Vision, Paid Sick Time, Flexible Scheduling, Supplies Furnished, State of the Art Work Environment and Generous Employee Discounts on Products and Services.
• Compensation that includes a base pay, generous commissions, and monthly incentives
• Excellent Medical, Dental, and Vision plans
• Paid Time Off
• Employee Referral Bonuses
• A dynamic, energizing environment where you're consistently challenged, never bored.   
• Leader training and development to help you grow as a manager and lead your team.

If you are a motivated and results-oriented individual with a passion for health and wellness, we invite you to apply for the position of Location Manager at our Massage Envy franchise. Join our team and contribute to the success of a thriving and customer-focused business.