Assistant General Manager Food & Beverage - Southshore Lagoon

MetroLagoons is growing fast, and we are looking for motivated individuals to grow with us! If you are an energetic and enthusiastic professional. Come join the team at the best lagoons in the United States!

JOB SUMMARY – Assistant General Manager: Metro Lagoons is seeking an Assistant General Manager of Food & Beverage to join our company. In this role, your duties will include coordinating daily operations, maintaining liquor, beer, wine & food cost budgeting, supervising staff members, and adhering to a high level of customer service. Provide strong leadership and opportunities for overall facility growth and individual skill enhancement. The role will require excellent managerial skills including the ability to assist with recruitment efforts and onsite training of all employees in accordance with established costs, procedures, and staffing needs.

Responsibilities Includes:

• Maintains and promotes a high standard of customer service.
• Assists in creating SOP’s, including written policies and procedures for all facility services, administration, and maintenance.
• Coordinate with General Manager on a monthly and yearly basis regarding management reports, outlining key facility statistics and a summary of daily operations.
• Initiates constant communication and collaboration with various ancillary departments.
• Submits all paperwork, financial reporting, and payroll.
• Responsible for cash handling policies and procedures.
• Responsible for cash drawer maintenance and daily Deposits.
• Planning, organizing, and managing the daily operations of the hospitality staff to ensure efficiency.
• Oversees liquor, beer, wine, and food inventory, calculates costs of food and beverage items for recipe costing.
• Checking inventory supplies and equipment daily.
• Attending to any concerns logged by guests in a professional and timely manner.
• Supervising staff members along with performing monthly evaluations of staff members according to performance and participation.
• Study market trends to help determine the future goals of the hospitality division.

Qualifications:

• HS Diploma or equivalent (required) AA, BA Degree preferred.
• At least 5 years of upper-level managerial experience in the hospitality industry.
• Exceptional knowledge of standard hospitality practices and procedures.
• Strong leadership/managerial skills with the ability to lead, motivate, and communicate with staff members. The ability to adapt to change, including adherence to strict budget and labor guidelines.
• Strong verbal and written communication skills.
• Ability to work in all weather conditions for extended periods of time.
• Lift up to 50lbs

BENEFITS: Paid time off, Paid Health Insurance for Full Time employees, Dental and Vision Insurance, Life insurance and 401(k)