Assistant General Manager - Bossy Beulah's
Charlotte, NC 28203
About the Job
Bossy Beulah’s Chicken Shack is looking for an Assistant Store Operator who is:
- on fire with passion and gratitude
- possesses excellent people skills
- takes ownership of the role, mission & vision
- remains humble
- is trustworthy, always doing what you say you’re going to do
Bossy Beulah’s Assistant Store Operator will be responsible for, and in control of, the business whenever the Store Operator is out of the building. You will be responsible for the success of the total business operation to include amazing customer service, financial management, cost controls, training and development of staff and managers and maintaining all specs, recipes, policies and standards. This position is very “hands on” and you will need to be functional in all positions and aspects of the business.
At Bossy Beulah’s, we believe that THE EMPLOYEE is our primary customer!
We live the golden rule
We are committed to healthy & sustainable growth
We honor families
We give generously
We provide restoration
We add value to our team
ALL FULL-TIME, BENEFITS ELIGIBLE EMPLOYEES RECEIVE:
● Medical insurance
● Paid time off
● Parental Leave
● Access to an Employee Assistance Program
● Discounts at all Noble Food & Pursuit establishments
● Employee paid continued education & training opportunities
● Competitive pay
● Access to growth within the industry
Main Responsibilities of an Assistant Store Operator:
-Daily direct supervision of all staff and on-going coaching throughout the shift to ensure all specs, standards and policies are being upheld.
-You love your job and it shows, you are happy, energetic and your enthusiasm is contagious.
-Hiring, on-boarding and training and discipline and documentation of staff.
-Interacting with guests to ensure great service and hospitality. Lead by example.
-Ensure all menu items are prepared hot, fresh and to recipe.
-Manage food, labor and supply costs. Has P&L awareness and responsibility for these cost centers.
-Does weekly inventory to ensure accuracy and proper product levels.
-Analyze current and future staffing needs to grow the business.
-Write and manage labor schedules with oversight from Store Operator.
-Provide clear feedback through praise, coaching and counseling. Effective at listening to staff to address quickly address concerns.
-Maintain Health Department standards and impeccably clean kitchen and dining areas.
-Take responsibility for any necessary in store guest recovery.
-Execute in house and off-site catering events to facilitate growing the brand.
-Maintain a professional image at all times.
-Solves problems and removes obstacles to successful daily operation.
The right candidate for this job has the following:
-Past experience producing and managing high quality food, following recipes and adhering to non-negotiable standards.
-At least 3 years experience working in food service in a fast paced, high quality food environment.
-At least 1 year experience in a leadership position. (AGM experience preferred but not required.)
-Proficient with computers and have excellent verbal and written communication skills.
-Proven past record of advancement, promotion and job stability.
-Ability to multi-task and work in a fast paced environment.
-Flexible work schedule to include nights, weekends and holidays.
-5 day, 48-52 hour work week.
Are you ready to join a team that rewards you individually, celebrates your team, & pours into your growth and development? Becoming an Assistant Store Operator at Bossy Beulah’s might be the perfect fit! We look forward to receiving your application!
Chef Jim Noble comes from generations of people who love making fried chicken and chicken sandwiches, but his Great Aunt Beulah’s was hands-down the best. Born in 1906, Aunt Beulah (Beaut, for short, which is why the sandwich is named “The Beaut”) was no-nonsense but all-loving, especially to the kids in the family. They playfully called her Bossy, but she paid no mind. The way she saw it, and the way we see it today, “it’s okay to be bossy, as long as you’re right.” And she was always right–especially when it came to fried chicken.