Assistant F&B Manager - Sonesta

Job Description Summary Functions as the assistant to the manager in leading and managing the property’s food and beverage operations, including Restaurants/Bars and Banquets. The position helps ensure that the food and beverage operation meet the brand’s target customer needs and ensures employee satisfaction; also helps implement property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees. Job Description Operational/Functional: Assist in coordinating, planning, preparing, and executing food and beverage to the highest standards in Banquet and food and beverage outlets and functions within the hotel. Follow up on guest feedback. Assist in hiring, training, promotion, and firing of all Food and Beverage employees. Ensure all Sonesta safety and sanitation standards are adhered to; this includes all local liquor and food safety regulations. Thorough knowledge of all food and beverage offerings. Coordinate with Chef of daily menus and educate the team. Visibly work the floor to ensure flawless execution and handle all complaints. Inspect room and tables for proper set-up and cleanliness. Maintain high standards of personal appearance and grooming Ensure all closing duties for staff are completed before staff sign out. Perform other duties as requested by management. Strategy and Planning: Assist in managing all aspects of the food and beverage service department. Direct and complete scheduled inventories. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Coordinate details of upcoming functions with the Catering & Conventions Services managers. Managing your Team: Conduct pre-shift meetings with staff and review all information pertinent to the day’s business. Assist in annual performance evaluations of the team members. Ensure employees are treated fairly and equitably. Coach team by providing specific feedback to improve knowledge, skills, and performance. Establish and maintain open, collaborative relationships with direct reports and the entire food & Beverage team. Leading with Passion: Utilize and collaborate with resources across different departments and corporate offices. Motivate employees to perform to their highest standard and establish a trusting environment to enrich the culture. Focus on the mission and well-being of the department, hotel, and company. Lead by example and operate with integrity and respect. Inspire your team to embrace and demonstrate Sonesta’s core values and guest service standards. Additional Job Description Excellent oral and written communication. Excellent organization skills. Proficient in Microsoft Word, Excel, and PowerPoint. Familiarity with Food and Beverage cost controls. Must have the ability to motivate restaurant staff and maintain a cohesive team. Must be able to suggestively sell menu items, beverages and wines. Must be able to endure abundant physical movements in carrying out job duties. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. At Sonesta, we value our team members as individuals who enhance our guests’ experiences with their unique skills and contributions. We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships. We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues. If you are interested in a career in some of the most impressive and beautiful surroundings in the world with generous benefits and perks, we hope you’ll get in touch with us. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.