Assistant Director, Programs - Tandym

A nonprofit organization in New York City is currently seeking experienced professionals to join their staff in Manhattan as their new Assistant Director, Programs, Transitional Housing. Reporting to the Program Director, the Assistant Director, Programs will be responsible for supporting the 24/7 operations, including overseeing clinical and case management services.

Responsibilities:

The Assistant Director, Programs will:

• Manage social service delivery including program oversight, staff supervision, and training
• Liaison with external stakeholders including service partners, government representatives, community stakeholders, hospital personnel, and other agencies to ensure responsive and effective service planning and program operations
• Attend relevant meetings required by the Department of Homeless Services
• Provide clinical and operational direction and leadership to the program; help troubleshoot, problem solve, and strategize solutions around client engagement and challenging behaviors
• Promote a staff and resident culture that emphasizes housing placement as a measurement of success; ensure that clients are ready for housing placement
• Oversee development and implementation of individual service plans; ensure documentation of client contact and progress is comprehensive and timely

Qualifications:

• Master's degree required. NYS Licensed Masters Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW) is strongly preferred
• Minimum 2 years of supervisory experience
• Experience working in 24/7 programs and working with homeless or formerly homeless populations strongly preferred
• Through clinical understanding of relevant service delivery concepts and structures including Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems, and the ability to access and negotiate the full range of services for recipients
• Experience with crisis intervention, including, risk assessments and incident management

• Ability to work successfully with a wide range of internal and external stakeholders