Assistant Director of Operations IDD Residential Services - Partners for Quality

Overview:

ORGANIZATION: Milestone Centers Inc.
DEPARTMENT: IDD Residential
POSITION: Assistant Director, Operations, IDD Residential Service
STATUS: Full Time;
SCHEDULE / HOURS: Varies
LOCATION: McKeesport with travel between sites required

 

Milestone Centers, a subsidiary of Partners For Quality Inc., is a nonprofit, community-based human services agency supporting individuals with behavioral health challenges and intellectual & developmental disabilities in communities throughout Western Pennsylvania. Our Agency oversees 20 residential settings, two outpatient offices, three adult training facilities, a prevocational enterprise program, a consumer drop-in center, habilitation services, and two Health Care Quality Units in Butler and Warren, which train professionals in 18 counties. Milestone Centers has earned certification from the Sanctuary Institute for providing trauma-informed care.

 

Responsibilities:

Responsibilities

· Demonstrates and reflects a commitment to the mission and values of Milestone by serving others with respect, dignity, and compassion.

· Utilizes Sanctuary Model’s shared values, the Seven Commitments and tools to conduct daily tasks.

· Works in conjunction with the Director of IDD Residential Services to provide administrative and budgetary oversight and to coordinate the entry of new clients to the program.

· Keep the Director well informed of the day-to-day operations of assigned sites.

· Works with Human Resources to hire and orient new Supervisors and Resident Advisors.

· Provides leadership, direction, support and supervision to the Site Supervisors and Resident Advisors (Direct Support Professionals) through:

· Monthly supervision meetings with Site Supervisors.

· Participating and assistance with facilitating Monthly Team meetings at each site.

· Role Modeling and Training with Supervisors and Resident Advisors on site.

· Training, evaluating, scheduling in-services and performing other related management responsibilities as required.

· Guides and coordinates all service programming including facilitating community inclusion and integration and the incorporation of Sanctuary principles and tools into the programs day-to-day activity.

· Handles crises and emergency situations and reports incidents as required. Acts as Point Person by entering and managing incidents to the HCSIS/EIM system for the Residential Program.

· Assure that all homes are safe, sanitary, well maintained and aesthetically appealing.

· Understands, follows and implements agency policies and procedures. Participates in IDD Team Meetings and Agency Committees as assigned.

 

Qualifications:

KNOWLEDGE & SKILLS UTILIZED ON THE JOB

.Working knowledge of the Sanctuary Model, Seven Commitments and Tools

· Working knowledge of the IDD system and ODP and County/Local regulations and requirements

· Teaching Coaching and Motivational skills. Knowledge of habilitation and learning principles

· Organizational and Time management skills

· Effective written and verbal communication skills including computer proficiency

· Effective supervisory skills and the ability to manage the performance of others

 

MINIMUM QUALIFICATIONS:

· Master’s Degree in a human service field and three years of experience providing services and supports to people with intellectual disabilities, including two years of supervisory/management experience. Or

· Bachelor’s Degree in a human service field, and five years of experience providing services and supports to people with intellectual disabilities in residential programs, including three years of supervisory/management experience. Or

· Associate’s or 60 credit hours from an accredited college or university with six years of experience providing services and supports to people with intellectual disabilities in a residential program, including four years of supervisory/management experience

· High School Diploma and ten years of experience providing services and supports to people with intellectual disabilities in residential programs, including five years of supervisory/management experience.

CASH INCENTIVES
Employees have the opportunity to earn additional money through various incentive programs:

• $1,000 Employee Referral (for successfully referring someone to employment)

 

BENEFITS
Full Time employees enjoy a comprehensive benefits package:

• Health, Dental and Vision Insurances (United Healthcare)
  • $1,200 cash payout option in lieu of Health Insurance coverage
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• 15 to 27 Paid Days Off / year
• 8 Paid Holidays
• Short Term Disability
• Long Term Disability
• Life Insurance
• Supplemental Insurance (AFLAC)
• Optional 401(k) with Employer match

WORK PERKS!

• Free parking
• Employee Activities, Rewards and Recognition Programs
• Comprehensive Employee Assistance Program
• Credit Union
• Educational Leave
• Legal Services (Legal Shield)

 

APPLY TO THIS POSITION

Interested applicants can choose to apply in any of the following ways:

• Complete an employment application online
• Email resumes: Careers@PFQ.org
• Drop off resumes or apply in person: Partners For Quality, 250 Clever Road, McKees Rocks, PA 15136

Partners For Quality and its family of agencies are an equal opportunity employer

EOE

Minimum Compensation:USD $58.00/Yr.Maximum Compensation:USD $58.00/Yr.