Assistant Director of Engineering - InterContinental San Antonio - IHG

• Inspect work assignments to ensure that work is completed in a timely manner and within specifications.  Manage various maintenance and repair projects to ensure timely completion within budget and specifications.
• Monitor performance and recommend and/or initiate disciplinary or other staffing/human resources-related actions in accordance with company rules and policies.  Alert management of potentially serious issues.
• Perform maintenance and repair work on the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, and swimming pool-if applicable, etc.
• Schedule and oversee preventive maintenance as outlined in the Preventative Maintenance Program (e.g. HoliKare, CrowneKare, SuiteKare, etc.). 
• Follow and enforce procedures that ensure the security of inventory such as tools, supplies, equipment, furniture, televisions, etc., replenishes supplies and inventory in a timely and efficient manner, and minimizes waste. 
• Assist in educating/training employees on current safety issues to ensure compliance with all federal, state and local laws and safety regulations. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets. 
• Ensure that equipment is prepared and operational for the following day’s work.
• Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure strong guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments. 
• May assist with other duties as assigned.
• May serve as Manager of Duty as required.

ACCOUNTABILITY:

This job is 2^nd in command of maintenance/engineering operations of a large full-service, luxury, resort, or major flagship hotel with multiple sites and facilities, a number of major outlets, high volume catering and convention facilities, and a large number of VIP and key guests.  Serves as Director of Engineering in his/her absence.

Qualifications and Requirements:

Some college or advanced vocational training plus four years of experience in general building maintenance and/or construction, or an equivalent combination of education and experience.  Hotel maintenance and supervisory experience preferred.  Professional certification and license if required by law.   

This job requires ability to perform the following:

• Carrying, lifting, pushing and/or pulling items weighing up to 100-300 pounds
• Frequently standing up and moving about the facility
• Frequently handling objects and equipment to maintain the facility
• Frequently bending, stooping, kneeling, climbing and crawling

Other:

• Specialized expertise in plumbing, electrical, mechanical, and carpentry fields.      Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required. 
• Communication skills are utilized a significant amount of time when interacting with the other supervisors, hotel staff and hotel guests.
• Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive their instructions for the day and/or to read equipment repair manuals. 
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
• Problem solving, reasoning, motivating, organizational and training abilities are used often. 
• May be required to work nights, weekends, and/or holidays.