Assistant Credit & Collections Manager - Hunton Group - The Hunton Group
Houston, TX
About the Job
The Credit Collections Clerk is responsible for providing support to all departments in the areas of collections and accounts receivable administration.
DUTIES
Monitors and collects past due accounts and recommends to management credit extensions and/or legal actions as necessary.
Investigates, analyzes and makes recommendations on client credit risks following company credit and collections policies and procedures.
Processes credit and collection transactions on financial systems as needed.
Prepares standard credit and collection reports and provides backup administrative and technical support to credit and collections department and other financial areas as needed.
Manages day to day supervision over assigned receivables accounts by assigning credit limits and applying terms, approving orders for release and collecting accounts receivable balances.
Places collection calls to customers and performs related follow up activities such as reconciliation, credit adjustments, bad debt write-offs, refunds, customer notification and other transactions or reports according to standard company policies and procedures.
May verify and process liens, lien releases, credit card request, etc.
Performs standard monthly review of assigned customer accounts including recurring invoices and other data.
Prepares standard daily, weekly, bi-weekly or monthly accounts receivable reports as assigned.
Escalates or proposes recommendations to management on courses of actions to be taken in cases involving deviations from standard company policies and procedures.
Initiates and maintains harmonious relationships with customers field and headquarter personnel, credit and collection agencies and other whose working relationships and concerns are essential in achieving credit and collection department goals.
May provide input and support to finance, credit and collections, field, and information systems management regarding credit and collections systems, tools, policies, procedures, and customer related issues and concerns.
Provides administrative and/or technical assistance to other finance personnel such as fleet, accounts payable, and others as needed.
Stays current on the latest credit and collections technology developments, policies, procedures and laws by attending internal and external training, and seminars.
Team player attitude while working with other departments
QUALIFICATIONS
Bachelor's degree in Business Administration, Finance or related subject and four years experience ideal, or 4-8 years credit and collection experience including data collection, analysis and reporting. (Degree is preferred, but will consider candidate without degree.)
Basic knowledge of accounting practices and/or cash application or similar financial applications desired.
Excellent written and verbal communication skills.
Proficient in Microsoft Office tools.
Knowledge of Texas Lien Laws
Experience in Great Plains software would be preferred
Excellent customer service skills