Assistant Community Manager - The Michaels Organization

The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive to fulfill our promise of creating communities that lift lives – ones that jumpstart housing, education, civic engagement, and neighborhood prosperity. With this passion at the forefront of our business, Michaels teammates can be proud to be a part of the extraordinary, every day.

The Assistant Community Manager, under the supervision of the Community Manager is responsible for assisting in all phases of the operation of a property, including, but not limited to, the general administration, leasing, and maintenance of the property.   The Assistant Community Manager may also participate in budget preparation and control, and direction and control of all resources of the property.

1. Perform recertification interviews with residents, complete paperwork, system entry and submit to corporate office.

2. Track rental inquiries from referrals, walk-ins and phone contacts. Accept, date/time stamp and log all applications for unit rental.

3. Show vacant units, market property amenities.

4. Maintain knowledge of all procedures for Accounts Payable and Receivables, assist Community Manager with collections efforts.

5. Assist Community Manager with filing court documents for eviction; attend court hearing if Community Manager is not available.

6. Executes marketing campaigns for leasing of rental units, including promotion, tours of property and rental units. Prepares, processes and modifies lease agreements and related forms. Maintains knowledge of competition and market conditions effecting leasing and operations and makes adjustments to the business and marketing models to ensure the Company remains competitive and in compliance with applicable federal and state laws.

7. Coordinate with property messaging service to retrieve messages and follow-up with calls if necessary.

8. Remain current with all applicable laws and regulations relating to residential rental properties, and maintain knowledge of current company processes and procedures.

9. Assist Community Manager with ordering office supplies for property when necessary.

10. Initiate, track and close work orders utilizing systems for property.

11. Assist Community Manager with other tasks and duties as required.

Required Experience: 
One or more years’ experience with residential real estate management.
Tax Credit, Section 8 and/or Public Housing experience preferred.

Required Education/Training: 
High School Diploma or equivalent required.
Two or more years of college preferred.
After hiring, will complete all company required certification training and testing

Required Skills and Abilities: 
Professional appearance and the ability to resolve conflicts in a professional manner.
Excellent organizational skills with attention to detail.

Working Conditions: 

• Primarily an office environment, but will need the ability to meet residents in their units, show units to potential residents, walk around to inspect the property, often in a multi-story facility including climbing stairs. May work around cleaning solvents, paint fumes and landscaping chemicals.
• Evening and weekend work may be required.

Salary Range Information

The range displayed on each job posting reflects the targeted base salary for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Rewards & Benefits

We know Michaels’ promise of lifting lives starts with our teammates, so making sure every single teammate is happy, healthy, and set up for a successful future is important to us. As part of our team, you will enjoy a competitive wage, a comprehensive benefit package which includes Medical, Dental, Vision, prescription, etc., generous paid time off, a 401 (k) plan with a company match, and so much more. We believe in education – and in taking care of our own – so as an added incentive your children will be able to apply for the Michaels Employee Scholarship Program.

• Help make the world a better place in a team-oriented environment.
• Grow with our organization through various professional development opportunities.
• Collaborate and thrive in a company culture where all are welcome

Michaels teammates make a difference in the lives of residents, colleagues, and the communities where we live and work every day. To learn more about the total rewards we offer please visit our website. 

Come join our team. You’re going to love it here!