Assistant Business Office Manager - Cedar Creek of Warsaw

Can you be a real, true friend? Is it your nature to be open, listen deeply, know your heart, respond genuinely, and care as only a real friend cares? If so, we want to meet you.

Cedarhurst, a regional healthcare provider and true friend of older adults, seeks a service-minded, career-oriented individual to join our team as an Assistant Business Office Manager at our Warsaw community.

As an Assistant Business Office Manager, you will be responsible for supporting the Business Office Manager and Executive Director in strategic planning and driving profitability by efficiently managing all aspects of business operations.

As an Assistant Business Office Manager, you will impact the lives of our residents by –

·         Assisting in managing the functions of the business office, including assisting with marketing activities, conducting tours, and participating in community events.

·         Serving as principal telephone and office receptionist during business hours.

·         Managing HR tasks, including applicant tracking system (ATS) management, onboarding, training, and reporting workers' compensation claims, ensuring compliance with state regulations and internal policies.

·         Assisting in maintenance of employee timecards.

·         Reconciling credit card transactions, including coding receipts and providing relevant transaction information.

·         Submitting change requests to Home Office timely as resident billing and activity occur, providing comprehensive supporting documentation.

·         Tracking and billing resident accounts for one-time charges in the property management system.

·         Acting as the primary point of contact for residents and their families handling billing, contract questions, payment issues and other business-related inquiries while delivering excellent customer service and support.

·         Working with residents or their power of attorney (POA) to address payment issues, including returned receipts and outstanding AR accounts.

·         Assisting with residents/POAs request with submissions of invoices to LTC insurance.

·         Managing and maintaining accurate and compliant resident and employee files.

·         Ordering office supplies as needed.

·         The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand/move, communicate, and identify written information. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl and lift and/or move up to 50 pounds independently; occasionally lift and/or move up to 200 pounds with assistance.

• Other duties as assigned.

To become an Assistant Business Office Manager, you will need –

• High School diploma or equivalent required with 2-4 years of related experience.
• Bachelor’s degree in business administration, finance, healthcare administration, or a related field preferred, but not required.
• CPR or BLS certification preferred.
• Leadership and organizational skills.
• Experience with processing new hire information & payroll, basic human resources experience is preferred.
• Self-motivated to accomplish identified goals with a strong sense of accountability for results.
• Proficiency in computer applications such as: Microsoft Office, Prism, Kronos, Yardi, and electronic health records (EHR) systems.

When considering a career with Cedarhurst, please understand that –

• Our core values describe our expectation that every team member will be Passionate, Trustworthy, Empathetic, Positive, Respectful and Approachable – and in every way a real, true friend of those we serve.
• To be a Cedarhurst team member means you’re devoted to doing The Friend’s Work: In your every effort, you reassure, energize, and inspire older adults in Cedarhurst.
• Cedarhurst believes that its team is its greatest asset. For this reason, we provide our team members with extensive training as well as personal and career development opportunities.
• Cedarhurst believes in promoting from within. We seek team members who wish to grow with us.
• Cedarhurst offers a competitive benefits package including medical insurance coverage, life insurance, long-term disability coverage and a 401(k) Plan with company match (after 1 year of service).
• Cedarhurst offers wages on-demand which allows you to access your earned wages before your payday.
• Cedarhurst considers the health and safety of its patients, family members, and team members as its highest priorities. All offers of employment are conditioned on completing and passing a background and drug test, encouraged to participate in COVID-19 vaccine program, participating in testing requirements (COVID-19 and TB) and using designated PPE when required.

We are an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, we will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.