Assistant Branch Manager - Stone Warehouse

Stone Warehouse USA is one of the largest suppliers of natural and engineered stone in Florida and Michigan with multiple locations and expanding. We are renowned for the high quality and unique selection of granite, marble, quartzite, and Porcelain slabs. We are the exclusive distributor of Quantum Quartz, an engineered stone produced with the finest materials. We are also an exclusive distributor for Lapitec, a sintered stone is a matrix of minerals heated (sintered) to form a solid impenetrable mass. Our slabs have been imported from Italy, Brazil, India, and Asia for the past 17 yrs.

Our mission is to offer a superior customer service experience utilizing our extensive knowledge and quality materials, to designers, builders, fabricators, and homeowners alike.

We are currently seeking energetic and friendly individuals to work in one of the fastest growing companies in the stone industry.

We are looking to fill 1 position within our company for Assistant Store Manager for our Orlando, FL branch.

Bilingual is required.

Competitive Compensation.

Fast Paced Environment! You will never be bored.

Recruitment is done for you. You Interview and help create a team that will thrive personally, professionally, and financially.

The position will include the following responsibilities:

• Assist Accountable for Merchandising, Operations, and Customer Service within a high-volume store location.
• Provide direction to all product sales specialists to ensure a highly attentive and accurate level of customer service.
• Complete all product specialist certification courses.
• Demonstrate a thorough understanding of merchandise and installation.
• Ensure the overall merchandising, pricing and organization of the department.
• Communicate standard operating procedure direction and changes to all associates in a timely manner.
• Complete the Industrial Truck (forklift) proficiency testing and certification.
• Communicate inventory needs to management.
• Direct and assist the processing of merchandise to the showroom floor.
• Ensure OSHA, local health and safety codes, and company safety and security policy are met.
• Enforce safe work behaviors to maintain a safe environment for both guests and employees.

• Establish and build customer relationships with clients.
• Provide prompt, accurate, and friendly customer service.
• Assist in material selections by walking with homeowners, builders, designers, and fabricators alike.
• Data entry.
• Make follow-up phone calls to ensure material selections/sales.
• Strong organizational, time management skills and the ability to multi-task.
• Experience with Account Receivables and posting payments.
• Invoicing.
• Creating Load sheets for the trucks.

Qualifications:

• Excellent written and oral communication.
• Proficient in Microsoft Office.
• Strong organizational, time management skills and the ability to multi-task.
• Ability to work independently and within a team.
• Must be able to work in a fast-paced environment and effectively manage multiple tasks.
• Excellent interpersonal skills.

**At least one reference will be required

Hours of operation: Monday-Friday 8am-5pm and Saturday 9am-2pm

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• 401K Coming VERY soon!

Shift:

• Monday - Friday Day shift
• No nights
• Every other Saturday

Supplemental pay types:

• Commission/Bonus

Work setting:

• In-person

Ability to commute/relocate:

• Orlando, FL 32812 Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)
• Sales: 2 years (Required)

Language:

• Spanish AND English (Required)

Work Location: In person