Assistant Branch Manager - United Staffing Solutions

Our client, a well-established local bank in Brooklyn, NY, is seeking a driven and customer-focused Assistant Branch Manager to join their team. This is an excellent opportunity for a banking professional with a passion for leadership and delivering exceptional customer service.

Pay: $48,000-62,000/yr depending on experience

Key Responsibilities:

• Operational Leadership: Manage daily branch operations to ensure efficiency, cost control, and service quality while supporting the Branch Manager's strategic objectives.
• Customer Experience: Address escalated customer inquiries and resolve issues promptly, ensuring high levels of satisfaction.
• Team Development: Mentor team members through coaching, recognition, and skill development to foster professional growth.
• Policy & Compliance: Oversee adherence to banking policies, regulatory standards, and security protocols.
• Branch Continuity: Act as the branch leader in the absence of the Branch Manager, managing operations and staff effectively.
• Community Engagement: Build client and community relationships to drive loyalty and identify business opportunities.

Qualifications:

• Education: Bachelor’s degree in Business or a related field required. Specialized retail banking education/training preferred.
• Experience: Minimum of 5 years in a related banking or management role.