Assistant Branch Manager - WaFd Bank

Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring an Assistant Branch Manager.

WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference!

This is a results-driven, bank officer position responsible for supporting the manager and performing the managerial duties in the manager’s absence. 

A successful Assistant Branch Manager must:

• Build exceptional knowledge of bank products and services to maintain rapport with clients, understand their needs, and provide solutions.
• Proactively seek new business relationships, including a network of business owners, consumer prospects, finance professionals and community leaders.
• Make out-of-office calls to businesses, community organizations, and referral sources.
• Introduce and demonstrate digital and self-service options to clients.
• Develop strategies to help expand the consumer and small business client base.
• Communicate clearly with staff and clients verbally, over the phone, and via video chat.
• Assist the manager in optimizing operational effectiveness and profitability to enhance shareholder value.
• Support branch leadership in meeting branch production goals.
• Ensure high level of customer satisfaction through the delivery of excellent service.
• Acquire and apply skills in preparation for advancement to a branch manager position.
• Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
• Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind.

Education/Skills/Training:

• High school diploma or approved equivalent
• Strong math skills, 10-key and keyboarding.
• Proficient in standard Microsoft Office tools such as Excel, Word, Teams, PowerBI, and Outlook.
• Well-developed smart phone and digital channel skills.
• Must have excellent organizational and analytical skills and superior written and oral communication skills.
• Candidates must meet all requirements of NMLS Registry.
• Must have valid driver’s license, satisfactory transportation, and adequate insurance coverage.

Experience:

• Five years minimum experience in a financial institution.
• Prior banking experience, including previous work in sales or client relations.

At WaFd Bank you get all of these great benefits!

• Paid time off for vacation, sick days and holidays
• Health insurance
• Stock options
• Bonus programs
• Generous 7% 401(k) employer matching*
• Paid Parental Leave
• Life and AD&D insurance
• Long-term disability
• Tuition Reimbursement
• Employee assistance programs
• Pre-tax health and dependent-care spending plans

WaFd Bank Benefits Summary - Click here for more information

We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375

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