Assistant Branch Manager - Johnstone Supply, The Balsan Group
Beltsville, MD 20705
About the Job
Johnstone Supply is seeking a motivated leader ready to take the next step in their career. This individual will play a key role in driving operational success, inspiring a team, and delivering exceptional customer service and sales results.
RESPONSIBILITIES
The responsibilities of the Assistant Branch Manager include, but are not limited to:
Operations Management
- Assist in managing day-to-day branch operations to ensure smooth workflow
- Monitor and ensure compliance with company policies, procedures, and regulations
- Motivate and guide the team to meet performance goals
- Conduct staff meetings, performance reviews, and provide constructive feedback
- Prepare reports on branch performance
- Ensure the branch adheres to all company standards
- Prepare and manage budgets
- Analyze financial data to forecast operational needs
- Resolve operational promptly and efficiently
- Assist the Branch Manager in making informed decisions regarding branch opertaions
- Maintain strong relationships with vendors and suppliers
- Address customer concerns to ensure satisfaction
BENEFITS
- Competitive pay
- Competitive medical, dental, vision, and prescription insurance coverage
- Bonus
- Earn PTO hours immediately
- Paid holidays
- Opportunities for development
- 401K with a company match
Required
- Bachelor’s degree in Business, Management, or a related field
- Proven experience in operation management or related field
- Excellent negotiation, communication, and interpersonal skills.
- Ability to work cross-functionally and lead collaborative initiatives.
- Self-motivated, organized and results-driven
Preferred
- Familiarity with CRM software and lead-generation tools
- Strong background/understanding of the branch operations and logistics.
- Basic understanding of the company’s industry and target markets
- HVAC industry knowledge
Johnstone Supply -The Balsan Group
Johnstone Supply, The Balsan Group is a leading family-owned HVAC-R Distributor in Pennsylvania, Maryland, Massachusetts, Maine, Vermont, New Hampshire, and New York that is rapidly growing.
We differentiate ourselves from other suppliers by offering innovative ordering options, rush delivery, fast Will Call pick-up, and expert-led technical training. business advice and support, warehouse design and management services, and much more!
Core Values
- Hungry
- Humble
- Smart
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Source : Johnstone Supply, The Balsan Group