Assistant Administrator - South Valley ENT

South Valley ENT is looking for an Assistant Administrator join our team. This person will work to support the daily operations of South Valley ENT. 

The ideal candidate is a high-energy individual with excellent organizational skills, a strong attention to detail and the ability to communicate effectively in both written and verbal communications.

Responsibilities:

1. Clinic operations management
   1. Develop and implement operational strategies to achieve company goals. This includes establishing processes and procedures for patient care and administrative functions.
   2. Technology and information systems management - Oversee data security and confidentiality and the implementation and maintenance of technology systems used in the clinic (EHR, Billing, servers, etc.).
   3. Optimize patient experience, including ensuring efficient and accurate appointment scheduling, minimizing wait times, and addressing patient complaints effectively.
   4. Train, manage, and develop leaders within the roles of middle management through regular 1:1 meeting.
2. Quality improvement
   1. Ensure quality patient care by establishing standards, monitoring performance metrics and implementing quality improvement initiatives to enhance patient satisfaction.
   2. Strive to enhance patient outcomes by implementing best practices.
   3. Facilitate effective communication between different departments within the clinic, fostering a collaborative work environment.
3. Financial Operations Assistance:
   1. Budget assistance; supporting development and monitoring of operational budgets.
   2. Revenue cycle support: collaborating with billing team to streamline processes and reduce denials.
   3. Operational training: coordinating training for staff on workflow, processes, technology, and equipment.
   4. Cross department coordination: ensuring smooth collaboration between clinical and administrative teams.
   5. Data analysis and reporting: tracking and reporting on KPI’s.

Roles and Responsibilities will increase as time permits within the role.

Job Requirements:

Minimum:

• College Degree in Healthcare Administration, Business or related field or 5 years of management experience.
• 1-2 years' experience in healthcare.
• Strong organizational, communication, and time-management skills.
• Proven ability to work in a fast-paced environment.
• Positive, high-energy attitude.
• Resourcefulness, creativity, and problem-solving skill set.
• Proficiency in Microsoft Office (especially MS Excel and PowerPoint).

• Master's degree in healthcare administration or business administration.
• Prior experience leading and directing department, management team, or service line in healthcare.
• Excellent verbal communication skills and ability to provide operational improvement presentations. to Business Owners and Practice Administrator.

South Vally ENT offers competitive benefits and an excellent work environment for staff to grow and become the best version of themselves. Upon interviewing, please ask about our benefits!

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