Artist Relations & Customer Experience Specialist - Confidential Company

Join Our Team as an Artist Relations & Customer Experience Specialist!

Are you passionate about music, artist development, and providing exceptional customer service? We're looking for a talented individual to join our team in a unique dual role. This position offers the opportunity to work closely with artists while also delivering outstanding customer experiences.

Position: Artist Relations & Customer Experience Specialist
Location: Nashville
Hours: Full-time, Monday to Friday, 9:00 AM to 5:00 PM (with occasional nights and weekends for off-site events)

Responsibilities:

• Cultivate and maintain strong relationships with artists and their management teams.
• Coordinate artist appearances, performances, and promotional events.
• Conduct product demonstrations and presentations for customers and industry partners.
• Provide exceptional customer service and support, addressing inquiries and resolving issues promptly.
• Serve as a liaison between artists, customers, and internal teams, including marketing, PR, and sales.
• Assist with the development and execution of artist-related projects and initiatives.

Requirements:

• Extensive background in audio or audio engineering.
• Strong interpersonal and communication skills.
• Experience in customer service or a related field.
• Ability to conduct engaging product demonstrations and presentations.
• Detail-oriented with excellent organizational skills.
• Willingness to work occasional nights and weekends for off-site events.
• Ability to obtain required certifications related to the position.

Perks:

• Competitive base salary plus commission/ benefits package.
• Opportunities for professional growth and development.
• Access to exclusive industry events and networking opportunities.
• A fun and supportive work environment filled with music enthusiasts like yourself!

If you're passionate about music, customer service, and ready to make an impact in artist relations, we want to hear from you! Apply now by sending your resume and cover letter.

Join us on this exciting journey to support and elevate the careers of talented artists while delivering exceptional customer experiences!