Area Service Manager at Morgan Services, Inc.

Morgan Services is immediately hiring an experienced Area Service Manager to join the Boston Team!

APPLY NOW

The Area Service Manager is the principal service executive of the area, responsible for generating and growing revenue/profit within our customer accounts. The Area Service Manager is responsible for creation and implementation of the Area service plan & making necessary recommendations to the General Manager and management team, as well as working to position Morgan as the value leader in the market segments in which we compete.

Duties and responsibilities include but are not limited to:

· Meet with key customers, assess current service levels, identify emerging and/or unmet needs, & implementing service improvements.

· Retain target customer base through relationship building & renewing contracts.

· Achieve Service department goals in budget, customer retention, revenue/profit growth, & material control.

· Along with the Area Management team, develop area pricing & contract terms strategy for each market segment.

· Recruit, hire, & train all service members regularly on service responsibilities, revenue growth, product knowledge, negotiation, industry knowledge/ competitive trends, pricing, & profitability.

· Responsible for service administration, including systems adherence, compensation, & reports.

· Protect company resources including members, material, & fleet resources by following all Morgan policies.

· Be a leader in executing strategies to achieve new company initiatives.

· Conduct regular performance reviews/ ”get-togethers.”

· Complete all paperwork properly & accurately for each customer & Service Department at daily check-in.

Area Service Manager Benefits:

o Competitive salary ($80-85K/ yr.)

o Great Work/Life Balance (Typically Monday through Friday Scheduling)

o Gated on-site parking available

o Healthcare: Medical, Dental & Life Insurance

o Long Term disability

o 401(k) plan with company match

o 401(k) company contribution of 3% on top of match

o Paid vacation, sick & holidays

o Profit sharing program

o Upward Mobility w/ Immediate Step-Up potential!

o National training program

o AND MORE!