Area Preventive Maintenance Manager - Las Vegas Growth - Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.  Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Area Preventative Maintenance Manager is crucial in ensuring the smooth operation and upkeep of hotels within their designated area. They focus on maintaining the building, grounds, and physical plant to the highest standards, with a keen eye on safety, security, and asset protection. By overseeing and leading maintenance activities, they ensure that the hotel remains compliant with regulatory requirements while upholding Highgate Hotel’s quality standards.

Furthermore, the Area Preventative Maintenance Manager plays a crucial role in fostering guest and associate satisfaction by facilitating effective communication and providing necessary training, redirection when necessary, and recruiting for talent. This associate will be responsible for overseeing the efficient reporting of maintenance issues, and safety hazards, and report any unusual findings to senior leadership. This role is pivotal in ensuring a safe and pleasant environment for both guests and associates. Overall, their dedication to maintaining high standards and ensuring compliance with regulations is instrumental in upholding the integrity and functionality of the hotel property, while enhancing the overall guest experience.

• Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, and electrical systems per Standard Operating Procedures.
• Manage an efficient full preventive maintenance program.
• Plan, schedule, and evaluate preventative maintenance programs, by prioritizing items that affect life safety/risk management.
• Develop and manage the departmental budget for the preventative maintenance program for each hotel, ensuring cost-effectiveness and adherence to financial targets
• Forecast future maintenance needs and capital expenditures, providing recommendations for budget adjustments
• Address potential areas of concern and present solutions proactively.
• Inspect and evaluate the physical condition of facilities to determine the type of work required such as painting, repair work, renovations, and the replacement of furnishings and equipment.
• Provide an inventory of parts, supplies, tools, and materials for the department.
• Solicit, administer, and evaluate all sub-contract work.
• Manage distribution of repair work orders.
• Assess work performed, workmanship, accuracy, and scope of work accomplished by maintenance associates
• Lead the hiring process for preventive maintenance associates, ensuring the selection of qualified candidates
• Manage progressive disciplinary corrective measures in partnership with senior leadership and Human Resources.
• Maintain accurate logs and records for all areas of responsibility.
• Adhere to all emergency procedures (fire, severe weather, bomb threats, guest accidents/illness, etc.).
• Maintain all hotel emergency systems and standards.
• Comply with all federal, state, and local laws, codes, and regulations as they relate to hotels, guests, and associates.
• Implement and maintain the OSHA Hazcom program and OSHA Lockout/Tagout program as required by law.

• Candidate must have a minimum of Five (5) years experience in a hotel or resort Engineering Department leadership role.
• Working knowledge of a preventive maintenance system and/or hotel work order system
• Strong communication skills and the ability to train, motivate and develop associates.
• Able to communicate accurately and effectively in verbal and written form with guests and associates
• Able to safely climb ladders and stairs.
• Understand and efficiently operate advanced electrical, plumbing, refrigeration, and boiler systems.
• Stand/ walk for long periods of time.
• Lift up to 50lbs, climb, bend stoop, twist, and reach to quickly and easily handle test equipment, hand tools, key, etc.
• Read and understand test equipment, measuring devices, blueprints, and schematic drawings.