Area Manager - Velociti Services

An Area Manager at Velociti Services will ensure that the contractual cleaning requirements are met to client’s satisfaction and within budgetary limit and is responsible for the cleaning operations of an assigned group of client accounts.  

Duties / Responsibilities: 

• Train and manage employees and vendors to ensure all client processes, procedures, guidelines, regulations, and expectations are adhered to as efficiently as possible 
• Serve as liaison between clients and Velociti Services departments/divisions 
• Actively promote OTJ work and ensure the process is completed through to invoicing and payment  
• Ensure site has consumables and working equipment needed to perform cleaning tasks 
• Examine work completion in accordance with contract deliverables 
• Monitor quality control throughout assigned facilities 
• Sustain focus on safety through onsite observations and/or inspections 
• Other duties as assigned or requested 

Required Skills / Abilities:  

• Valid driver’s license  
• High School or GED  
• Knowledge of custodial/commercial cleaning  
• Janitorial industry knowledge preferred  
• Ability to manage multiple locations  
• 3 years of customer service experience   
• PC literate – understanding of how to use technology as a tool  
• Ability to communicate with all levels within a client’s management structure  
• Good team player and manager  
• Exudes credibility and be able to influence  
• Excellent verbal and written communication skills 
• Excellent organizational and leadership skills 
• An eye for detail 
• The ability to work well both as part of a team and on your own 
• Ability to prioritize tasks and to delegate them when appropriate 
• Ability to act with integrity, professionalism, and confidentiality 
• Accountability and dependability in all that you do 
• A strong commitment to company service values 
• Time management - organizing, planning, and prioritizing 
• Ability to multi-task and change directions easily 
• Act as a collaborative team player, possess a strong customer service orientation, and be a consultative problem solver 

Physical Requirements 

Applicants for this role must be able to: 

• Lift boxes and packages weighing up to 60 pounds 
• Lift, bend, squat, and stretch to move boxes, parcels, and shipments 
• Climb small to medium flights of stairs multiple times a day 
• Standing for extended periods of time 
• Working conditions may consist of extreme exposure to heat/cold weather conditions, involving both indoor and outdoor tasks 
• Occasional exposure to hazardous environments and conditions might be experienced 

Velociti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.