Area Leader of Training - Gecko Hospitality
Hartford, CT
About the Job
Job Title: Area Leader of Training
Location: Hartford, CT
We are looking for a highly motivated and experienced Area Leader of Training to oversee and implement training programs across multiple locations. The ideal candidate will have a strong background in leadership, training development, and operational excellence. As the Area Leader of Training, you will be responsible for driving employee development, ensuring consistent training standards across all locations, and enhancing the performance and culture of the teams in your area.
Key Responsibilities:
- Training Program Development: Design, implement, and continually improve training programs for new and existing employees, ensuring alignment with operational goals and brand standards.
- Leadership Coaching: Provide on-the-job coaching and guidance to restaurant managers and team leaders to enhance leadership skills and ensure they can successfully train their teams.
- Consistent Training Execution: Oversee the consistent delivery of training across all locations within the designated area, ensuring that each restaurant adheres to training protocols and delivers a consistent experience for both employees and guests.
- Performance Tracking: Monitor the progress and success of training initiatives by tracking employee performance, identifying areas for improvement, and adjusting training methods as needed.
- Staff Development: Identify high-potential employees and provide mentorship to develop them into future leaders within the company.
- Standardization & Compliance: Ensure all locations comply with company policies, procedures, and brand standards in training and operational practices.
- New Store Openings & Transitions: Lead the training efforts during new store openings, relocations, or transitions, ensuring all staff is well-prepared and operational standards are met from day one.
- Collaboration with Operations Teams: Partner with area and district managers to address specific operational or training challenges and implement solutions to improve overall team effectiveness and guest satisfaction.
- Feedback & Continuous Improvement: Collect feedback from employees and managers to assess training effectiveness and make continuous improvements to training programs.
Qualifications:
- Proven experience in training, leadership, or operations management within the restaurant or hospitality industry.
- Strong communication, interpersonal, and organizational skills.
- Ability to develop, implement, and monitor training programs to meet business goals and employee development needs.
- Previous experience managing training across multiple locations is preferred.
- Ability to motivate and inspire teams to achieve their highest potential.
- Strong understanding of operational procedures and business metrics.
- Ability to travel to multiple locations within the Hartford, CT area as needed.
- Flexibility to work a variety of hours, including evenings and weekends, based on business needs.
- High school diploma or equivalent required; bachelor’s degree in business, hospitality, or related field preferred.
Benefits:
- Competitive salary with performance-based incentives.
- Opportunities for career growth and leadership development.
- Health, dental, and vision insurance options.
- Paid time off and holiday pay.
- Employee discounts and other perks.
If you're a results-driven leader with a passion for training and development, this is an exciting opportunity to make an impact in Hartford, CT. Join us and help build strong, successful teams while driving excellence across the area!
Source : Gecko Hospitality