Area Director at Bluegreen Vacations
Milwaukee, WI
About the Job
At Bluegreen Vacations, we know where our true value lies. It’s not in our 70+ resorts spread across the U.S. and Caribbean; it is our associates—the people who work here—who we value most.
Area Directors are part of our Retail Marketing team which markets and sells our affordable, family friendly mini vacation packages through our retail locations based Bass Pro Shops®, and Cabela’s® throughout the country.
The Area Directors is responsible for taking on field-based assignments both within a designated region/specific “store within a store” location and nationally, with the sole purpose of rehabilitating it, restoring performance back to operating standards and profitability goals for a smooth hand-off back to its regular hierarchy.
The Area Director acts as an agile operator who flexes with business needs. The Area Director is responsible for maintaining a proactive communication rhythm with the Regional Director on all aspects of the business operations to which he/she is assigned. Depending on business needs, assignments may range between 10 weeks at a time and will require the Area Director to rapidly arrive at a designated location and assume all manager responsibilities in areas including, but not limited, to Talent Acquisition and Learning & Development, and day to day operations. The Area Director will be responsible for the full life-cycle Talent Acquisition process for Sales Representatives, and in some cases, will participate in Store Manager interviews.
Duties and Responsibilities:
- Ensures all regional operations maintain inventory of and place orders for all necessary collateral including, but not limited to, lead slips, pitch cards, maps, etc. needed for selling.
- Responsible for the work, performance, and behavior of the staff, ensuring the company’s purpose, core values and policies through all actions and behaviors of sales associates are upheld to the highest level of customer service.
- Ensures the compliance of: dress code, uniforms, cleanliness standards, and general work environment compliance.
- Responsible for full-cycle Talent Acquisition initiatives as well as Learning & Development of Sales Representatives.
- Oversees and assists with staff management and development within an assigned region inclusive of recruitment, succession planning, onboarding, training, scheduling, coaching and motivating sales team; ensures staffing levels are maintained within each store as outlined in the budget headcount.
- Responsible for rehabilitating assigned location back to achieving or exceeding budgetary responsibilities as it relates to the generation of Leads and selling Vacation Packages.
- Responsible for scheduling, attending, and actively participating in team meetings and required training.
- Schedules and coordinates Regional and Non-Regional Sales Manager meetings/workshops as required.
- Ensures payroll is accurately tracked and processed timely, and that all new hire onboarding paperwork guidelines are followed as set by Human Resources.
- Monitors compliance with company policies and procedures including but not limited to ethics and compliance and ensuring the company approved method of selling is being trained on and utilized.
- Responsibility and oversight of adherence to all Bluegreen, State and Federal hiring and employment regulations for stores within assigned region