AR Specialist at Refresco

Make a Difference in YOUR Career!

Our vision is both simple and ambitious: to put our drinks on every table.  

We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.

Our ambition is to continually improve and it’s what keeps us at the top of our game. We are solutions-based. We are innovative.  We seek out new challenges and conquer them.  This is our company ethos, but it’s our people’s too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what’s best.

Stop and think: how would YOU put our drinks on every table?  

Summary Description:

Processes and analyzes accounts receivable transactions. Minimizes accounts receivable risk through the analyzation and collection process of open balances, inclusive of deductions.  This position requires strong communication skills to interact with our customers, account managers and other employees and departments by phone and email. Success will be measured by the ability to quickly and completely resolve account open balances related to deductions and invoice collections.

Essential Functions:

• Contact customers and internal business partners to obtain information related to the timely collection of outstanding AR.
• Provide frequent analysis of customer account status and updates to management as needed.
• Reviews orders that are on hold/release report and takes required action
• Prepare weekly worklist for collection activity and ad hoc reports as assigned
• Monitors daily incoming cash receipts including checks, ACH and wire transfers for effective collection management
• Research and determine root cause for deductions and/or past due invoices to reduce future occurrences by working closely with customers and internal business partners.
• Proactively identify trends and assist in implementing process improvements
• Partner with sales management and customer service management to ensure the highest level of professionalism and customer service in resolution of outstanding issues

Required Skills and Competencies:

• Working knowledge of SAP and FSCM Dispute Management or other ERP systems  
• Basic Microsoft Excel and Word application skills
• Strong customer service skills
• Analytical skills (ability to define problems, collect data, establish facts, draw valid conclusions and find solutions)
• Attention to detail and accuracy
• Organizational and time management skills
• Strong communication skills – oral and written
• Team player with the ability to work independently
• Trustworthy, strong sense of ownership and accountability
• Ability to meet deadlines
• Able to adjust readily to change and adapt as needed

Proficiency Level:

• Performs work under direct supervision.
• Handles basic issues and refers more complex issues to higher-level staff.

Education and Experience:

• High School diploma

Working Conditions:

• Physical – Continuously sitting for prolonged periods, as the job is administrative in nature.
• Visual/Sensory – This position requires attention to detail, requiring attention with one or two senses at a time.
• Work environment – Work and environment fasted paced, requiring ability to remain focused under pressure.
• Mental Stress – There is pronounced pressure from deadlines, project management, accuracy or similar demands.

Working Requirements:

• Based in Tampa corporate office with minimal travel requirements.

Other Duties:

• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

A Career with Refresco  

Refresco offers a competitive salary and comprehensive benefits, which include:  

• Medical/dental/vision insurance  
• Life insurance  
• 401(k) savings plan with company match  
• Paid holidays and vacation  
• Well-being benefits  
• Discount programs  

Join Refresco TODAY and enjoy a rewarding CAREER!  

Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages, Inc.  Refresco Beverages, Inc. will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.

Employment agencies that have agreements with Refresco Beverages, Inc.,  and have been engaged in a search shall submit résumé to the designated Refresco recruiter or, upon authorization, submit résumé to this career site to be eligible for placement fees.