AR Specialist - Demant

e3 Diagnostics is the leading provider of audiology equipment sales and service solutions in the United States. With over 30 offices nationwide, staffed with teams of highly experienced hearing and balance instrument experts, our local approach allows us to be your most responsive, helpful option when looking for solutions to help you provide the best care and grow your practice. Our goal is simple. We aim to make it easier for you to do what you do best – take care of your hearing patients. That’s the e3 promise.That’s the e3 way.

e3 Diagnostics is looking for an Accounts Receivable Specialist to work in the Arlington Heights, IL office.

The successful Accounts Receivable Analyst candidate will:
• Apply cash receipts, investigate payments that can’t be applied due to missing remittance, incorrect invoices on remittance, etc.,
• Understand how to credit and rebill customers for over-payments, missing PO#’s, and other reasons.
• Become expert in our OneDiagnostic computer system (Navision) while responding to customers and field sales teams.
• Provide excellent customer service with face-to-face, verbal, and written communication while working in a collaborative and team environment.

• Accurately process all customer payments (i.e., Checks, credit cards, electronic payments, etc.) in Navision.
• Respond to customer (both internal and external) inquiries via phone, email.
• Review and, if appropriate, process debit and credit memos.
• Manage tax exempt certificate to include obtaining tax exempt certificates, entering in system, obtaining renewal before expiration, etc.
• Ensure compliance with company procedures.
• Maintain accurate files and documentation; participate in audits if necessary.
• Create and/or update Standard Operating Procedures (SOPs) throughout the year, collaborating with AR Team Lead and Corporate Controller
• Recommend methods for operational efficiency to drive business results
• All other duties as assigned.

• 2+ years’ experience working in accounting or accounts receivable, related college course work and/or degree desirable
• Ability to work independently with minimal supervision
• Attention to detail, highly organized
• Strong written and verbal communication skills
• Proficient in Microsoft Office Suite

e3 Diagnostics is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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