AR Manager and Collector at Vaco, LLC

Atlanta, GA 30303

About the Job

VACO Atlanta has partnered with a growing and reputable client to hire an experienced and detail-oriented AR Manager Collector. This newly created role will be hands-on collections, primarily dealing with high-complexity accounts over 90 days overdue. The AR Manager Collector will play a pivotal role in investigating and clearing balances while leading the day-to-day operations of the team and streamlining processes to improve overall efficiency.

Location:              Atlanta, GA
Onsite:                  Hybrid
Job Type:              Direct Hire
Comp:                   $85,000 - $95,000 annually

Key Responsibilities:

Manage complex collections cases that require keen investigation and problem-solving skills.
Collaborate internally and externally to resolve outstanding balances.
Oversee the daily operations of the collections team, including scheduling and supervising 5 direct reports.
Process Improvement: Identify and document improved collection processes, working closely with the hiring manager to streamline workflows and implement best practices.
Navigate multi-party client structures and coordinate with internal teams to resolve collection issues where necessary.
Address complex issues around electronic billing and payment applications, ensuring accurate reconciliation of accounts.

Requirements:

Must have prior experience in collections within professional services or the legal industry, with a strong understanding of unique industry complexities.
Experience with Aderant or similar legal accounting software (e.g., BillBlast) is required.
Strong organizational skills and a proactive approach to problem-solving are essential for managing intricate collections.
Ability to communicate clearly and effectively with internal teams and clients, often in challenging scenarios.
Skilled at balancing hands-on collections work with effective team leadership, process improvement, and documentation.

Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .

Vaco also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco LLC and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco”) respects your privacy and are committed to providing transparent notice of our policies.

California residents may access Vaco’s HR Notice at Collection for California Applicants and Employees here.
Virginia residents may access our state specific policies here.
Residents of all other states may access our policies here.
Canadian residents may access our policies in English here and in French here.
Residents of countries governed by GDPR may access our policies here.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:

the individual’s skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs.

With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.