Appointment Coordinator (on-site) - FHIA Remodeling

FHIA is hiring immediately for On-Site Appointment Coordinators to join our team in Fort Lauderdale, FL! Our high-performing team benefits from our uncapped earning potential with the opportunity to make up to $60,000+/yr! If you are someone who is money-motivated and enjoys being in control of your earning potential, this is the role you've been looking for - You don't want to miss out on this opportunity to join one of the fastest growing home improvement companies in the United States!

What Can We Offer You:

• Hiring immediately for our next training class!
• Guaranteed hourly base plus UNCAPPED bonus and commission structure - potential to earn up to $60,000+ per year
• Full Time benefits, PTO, 401K 
• Receive world-class customer focus, experience, and sales trainings! 
• Work with a team of talented, professional, and fun individuals who enjoy what they do 
• Career development opportunities with clear career pathing
• Represent high quality products with the leading professionals in the industry 

What You’ll Do: 

• Handle Inbound calls from various sources including; TV, Radio, Direct Mail, Facebook, Search, and various other internet sources
• Review internal data through CRM systems to ensure accuracy and prevent overbooking with product specialists
• Make Outbound calls to assist with scheduling or rescheduling of appointments
• Collaborating with the production, marketing, and sales teams to enhance customer services and brand awareness
• Maintain a knowledge base of products and services and assist call center representatives with difficult product questions

What You’ll Bring:  

• Experience handling inbound and outbound calls in a goal-oriented environment
• Providing customers an amazing experience
• Excellent computer and voice skills with attention to detail 
• Positivity, Flexibility, Determination and a persuasive personality 
• High energy and willingness to learn 
• Must be tech-savvy and familiar with data entry and Microsoft Office
• Scheduling availability between 11am to 8pm, with at least 1 weekend day availability

Criminal Background Checks.

FHIA provides the following inclusive hiring information:  We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status